SUSAN E. BJORKMAN
Littleton, CO 80123
****************@*****.***
I am a people-focused, highly organized, dependable, and detail-oriented service professional with successful experience in retail sales, customer service, records management, administrative support, and volunteer services.
PROFESSIONAL HISTORY
Retail Sales Associate 2013-2016
Golden Isles Olive Oil Company (St. Simons Island, Georgia)
Floor sales including online orders and shipping.
Hosted product tastings to inform customers and energize sales.
Developed business relationships with wholesale distributers.
Created and developed unique gift baskets.
Volunteer Services Coordinator 2009-2010
Rio Grande Hospital (Rio Grande, Colorado)
Assisted in developing and rolling out the Volunteer Program.
Trained new volunteers.
Represented the Volunteer program at local Health Fairs.
Assisted staff in providing many services that otherwise would not be furnished (book cart, wheelchair assistance, etc.).
Created relationships with both patients and staff.
Receptionist 2006-2008
Cherry Knolls Veterinarian Clinic (Centennial, Colorado)
Worked with clients to provide answers regarding medications and products.
Scheduled appointments, updated client calendars, and conducted client check-ins.
Performed basic bookkeeping and filing in administrative support.
Lease Coordinator 1998-2000
Centennial Leasing and Sales (Englewood, Colorado)
Assisted with new leases and renewals.
Prepared and filed documentation for titles and tags.
Answered busy phones and routed calls to multiple Leasing agents.
Provided administrative support.
Answered inquiries and processed referrals.
Executive Secretary 1976-1982
Lockwood-Greene Engineers, Inc. (Atlanta, Georgia)
Executive administrative support to the Electrical and Mechanical Engineering Departments.
Organized agendas, meetings, itineraries, travel arrangements and expense reports.
Composed, typed, and distributed meeting minutes, routine correspondence, and reports.
Set up processes to handle incoming mail and office filing systems.
EDUCATION
St. Joseph Junior College, Jensen Beach, FL; Associate of Arts Degree
Northern Illinois University, DeKalb, IL; Major: History
VOLUNTEER EXPERIENCE
Adult Services Coordinator, Mullen Home (Present)
Pink Lady Volunteer, Southeast Georgia Health System
Rally for the Cure Golf Tournament- Pinehurst Country Club & Rio Grande Club
Raise the Roof Campaign- Cattails Golf Course
Le Bal De Ballet-Denver Ballet Guild