Customer Service Assembly Worker

LABRENDA CONDRY

**** *. ****** ****** - ******, AL. 36303 PHONE: 334-***-**** EMAIL: ****************@*****.*** PROFESSIONAL SUMMARY

Dedicated and personable professional with multitudes of experience and increased responsibilities to providing exceptional customer service in various industries and roles. Specialized in maintaining strict quality standards while efficiently utilizing available resources to improve understanding of business operations. Unwavering ability to build productive relationships, resolve complex issues and win customer loyalty. Independent, organized and punctual self-starter able to handle multiple tasks working in a fast paced environment. Focused on setting high expectations and raising service standards.

CORE QUALIFICATIONS

• Exceptional ability to be creative, flexible, self-motivated, and quality oriented.

• Reliable and friendly professional able to work with little oversight and collaborate in team environments.

• Expansive knowledge of assembly parts and production equipment.

• Profound experience with the use of sheet metal tools.

• Sound ability to read and follow detailed project specifications.

• Highly developed sense of organization and attention to detail.

• Active ability to prepare and maintain accurate records and reports.

• Unique skill set in operating various industrial equipment and tools.

• Understanding of transportation shipping guidelines.

• Certified to operate forklifts and hand trucks.

• Service-minded, efficient, multi-tasker adept at using technology. WORK EXPERIENCE

WALMART STORES INC -- Dothan, Alabama

Apparels Associate, 04/2022 – Present

Interacts with customers and provides information about products to customers. Assists shoppers locate the products and goods they desire. Participates in stock management and control. Maintains visually appealing and effective displays for the department area. Educates customers on product and service offerings. Ensures that merchandise is properly labeled and priced. Replenishes stock from the warehouse storage. VALLEY SERVICES, INC -- Dothan, Alabama

Cook, 08/2016 – 09/2019

Prepared meals for daily distribution to seniors, children, and disabled residents. Accurately packed and portioned food servings according to menu orders and specifications. Followed food safety, sanitation, and temperature control guidelines. Monitored temperature of food, shelves and storage areas; followed established maintenance and sanitation procedures.

HAMPTON INN & SUITES (LBA HOSPITALITY) -- Dothan, Alabama Room Attendant/Housekeeper, 10/2016 – 09/2017

Courteously performs cleaning services for guest rooms by making beds, cleaning bathrooms, dusting and vacuuming - ensuring all room details are refreshed to high cleanliness and quality standards. Promptly responds to special guest requests in a timely, friendly and efficient manner. Inventories stock to ensure adequate supplies. Performs guest turn down service and other service duties, as needed. TJ MAXX – Dothan, Alabama

Customer Service/Receiving Specialist, 02/2010 – 10/2014 Played a key role in back of the house operational aspects of retail superstore; controlling company assets and preventing shortage. Coordinated all phases of daily receiving activities and provided work direction to other associates receiving merchandise. Attentively received and processed new merchandise ensuring its delivered to the selling floor. Inspected product upon delivery for quality and quantity control as well as verified correctness and integrity of shipments. Reliably processed merchandise for returns to vendor, transfers to other locations, salvage; identifying errors in garment count and ticketing. Moved merchandise within departments to prepare for sales and other promotional events.

LABRENDA CONDRY

WORK EXPERIENCE – CONTINUED

WIREGRASS ELKS LODGE -- Dothan, Alabama

Bartender, 01/2006 – 11/2014

Courteously greeted guests, mixed ingredients and served drinks and maintained the cleanliness of the bar. Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available. Attentive dedication to delivering a consistent product each and every shift. Sustained positive guest relations at all times by resolving complaints and ensuring guest satisfaction by both guest and team members alike. Cleaned and sanitized all drink equipment; organized coolers, checked equipment and storage temperatures. SWEDISH MATCH/MANPOWER– Dothan, Alabama

Production/Assembly Worker, 02/2003 – 05/2006

Actively performed a variety of production and manufacturing tasks in support of the day-to-day operations in a fast pace environment. Consistently produce a high quality product at established rates. Ensured efficient and accurate order deliveries while operating warehouse equipment to sort productions, label materials correctly, and appropriate organization. Cross-train in multiple work-departments to preserve positive interaction with team members to help meet established goals and standards Maintain a clean and safe work environment. EDUCATION

HIGH SCHOOL DIPLOMA -- Dothan High School -- Dothan, Alabama – 1982 CERTIFICATIONS

WAREHOUSE WORKER/FLOP - Fort Rucker, Alabama 12/1982 – 05/1990 REFERENCES AVAILABLE UPON REQUEST

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