Front Desk Care Representative

IBIMIEFAKA AGNES

MAKANJUOLA STREET, ALAMU CLOSE BCJ APATA

MOBILE: 090********, 080********

EMAIL : *********@*****.***

PERSONAL SUMMARY

A confident and highly creative person with a friendly personality and a lot of customer service experience.

Very versatile and resourceful with the ability to relate fluently and politely with customers. A goal oriented

individual with sound organizational skills, meeting of deadlines with a good sense of responsibility.

PROFILE

STATE OF ORIGIN: Rivers State

NATIONALITY: Nigerian

DATE OF BIRTH: 10TH April, 1990

SEX : Female

EDUCATION AND COURSES

B.Edu Guidance and Counselling/ political science

Computer certificate in Microsoft excel, world and internet explorer

OND in mass communication, courses taken include, marketing, public relation, advertising,

psychology, sociology, advertising law, graphics of communication, statistics.

SSCE in Art courses

First School Leaving Certificate

INSTITUTION ATTENDED WITH DATES

University of Ibadan 2009 – 2015

University of Ibadan (DLC) Computer Programme 2009-2010

The Polytechnic Ibadan 2005-2007

Aunty Ayo Girls High School, Biaduo Street Off Keffi, Awolowo Ikoyi Lagos 1997- 2003

Dodan Barracks Primary School, Obalende Lagos 1992-1997

WORK EXPERIENCE

RADIO RIVERS PORT HARCOURT,RIVERS STATE

Worked with the news and current affairs department

Charged with the responsibility of : writing of news, editing and proof reading of news bulletins

IBIMIEFAKA BUSINESS VENTURES IDO LGA,IBADAN

Sales Executive: Restaurant and catering services.

In charged of the day to day cash and sales management

Responsible for balancing of account and financial transaction

Ensuring customers service satisfaction

• PERSIANERS RETAIL COMPANY: VIVA CINEMA LIMITED

In charge of ticketing and concession

• CREST MICRO FINANCE BANK .IDO IBADAN

Marketing Department ( Voluntary Service)

• UNILEVER NIGERIA PLC, OTA LAGOS

Marketing of Products (Voluntary Service)

• EUNICE GREAT MINDS ACADEMY IDO

Nursery School Teacher

• MACMAN NURSERY & PRIMARY SCHOOL

Subtitle Teacher

• VIVA CINEMA LIMITED

Front Desk and Procurement Supervisor, ticketing and concession.

• FAREAST MARCANTILE

(Field Sales Executive)

TLIMS CELEBRITY HAIR SALON

( Front desk officer)

• TLIMS CELEBRITY UNISEX SALON

(MANAGER)

• ISON BPC International

( Customer care representative)

SKILLS AND ACHIEVEMEMT

An excellent communication skills and good sense of humour, to build customers.

relationship.

Ability to handle large amount of cash efficiently .

Computer literacy in word, excel and explore .

Manage office supplies stock and place orders

Prepare regular reports on expenses and office budgets .

Maintain and update company databases .

Organize a filing system for important and confidential company documents.

Work effectively in groups .

Ability to deal with conflicts.

Fast learning ability

Hand craft

Improving customers service delivery and

Patronage.

INTEREST

Researching

Surfing the internet

Reading and Watching Movies. Listening

to news and reading newspaper

REFEREES:

Available on request.

Contact this candidate