Customer Service Representative
Resume:
Kristi Malkush
Manager/ RHP Properties
Oakdale, MN 55128
********@*****.***
I am an experienced Property Manager with a strength in multi-tasking while accomplishing efficient and accurate results. Possess over 4 years of administrative support and over 10 years of customer service experience. Currently seeking Accounts payable Remote position. Authorized to work in the US for any employer
Work Experience
Property Manager
RHP Properties - Maplewood, MN
June 2020 to Present
• Maintain positive relations with residents and employees.
• Collect monthly rent.
• Enter invoices into Nexus payable.
• Enter monthly budgets.
• Accounts payable.
• Process application's for residency.
• Answering calls.
• Responding to emails.
• Mailings
• Plan monthly events/activities for residents. (254 homes)
• Enter move in move outs.
• Write rule reminders.
• Deliver notices.
• Correspondence with vendors.
• Maintain reconciliation & financial statements.
• Bids from vendors.
• Leasing signings.
• Maintain physical operations by conducting ground and building inspections.
• Hire, train, motivate and manage a small staff of employees.
• Keep community information updated in RHP database.
• Keep residents information updated in RHP database.
• Coordinate maintenance issues.
• Manage and organize paperwork flow.
• Order supplies for office & community.
ADMINISTRATIVE ASSISTANT
ADVANCED INNOVATIVE MANAGEMENT - Oakdale, MN
January 2016 to December 2019
• Provide efficient and friendly customer service in person, over phone, email or fax.
• Maintain office services by following day to day office operations.
• Enter Association's receivables and payables.
• Control and distribute mail correspondence.
• Upload monthly financials & reconciliations and distribute to Board Members via mail and/or email.
• File and archive paperwork to appropriate location.
• Prepare and send out mailings to homeowners.
PARA PROFESSIONAL - DISTRICT
622 - MINNESOTA
2013 to 2016
• Work under direct supervision of teachers and providing support when needed.
• Responsible for assisting students with special educational needs.
• Providing one-on-one tutoring for eligible students.
• Assisting with classroom management such as organizing instructional and other materials. CUSTOMER SERVICE REPRESENTATIVE
HOME DEPOT - Woodbury, MN
2011 to 2013
• Responsible for greeting customers and providing excellent customer service.
• Accountable for scanning items and ensuring cash drawer balanced on nightly basis.
• Ensured monthly goals were met as an individual, location and organization. CUSTOMER SERVICE REPRESENTATIVE
JC PENNEY - Woodbury, MN
2009 to 2011
• Responsible for meeting the needs of every customer encountered either in store or over phone.
• Accountable for daily transactions and ensuring cash drawer balanced on nighty basis.
• Replenish each cash drawer at the Woodbury location when needed. Education
GED
TARTAN HIGH SCHOOL
2006
Skills
• CUSTOMER SERVICE
• ADMINISTRATIVE ASSISTANT
• ORGANIZATIONAL SKILLS
• FILING
• ACCOUNTS PAYABLE
• Administrative Support
• Data Entry
• Excel
• Billing
• Clerical
• Microsoft Office
• Microsoft Word
• Outlook
• Receptionist
• Scheduling
• Time Management
• Management
• Public relations
• Typing
• Property Management
• Property Leasing
• Accounts Receivable
• Bookkeeping
• Event Planning
• Office Management
• Accounting
Certifications and Licenses
Driver's License
Certified Notary Public
May 2020 to January 2025
Notary
Additional Information
SKILLS
Accounts payable, accounts receivable, administrative assistant, bookkeeping, customer service, deadline driven, filing, Microsoft Office, Microsoft Excel, Microsoft Word, money handling, organizational skills, TOPS Property Management Software.
Contact this candidate