Executive
Resume:
MARK NEIGHBORS
Edmond, OK *****
*.**********@*****.***
SUMMARY
Accomplished Chief Executive Officer bringing expertise in business planning, revenue development and change management. Offering 45 years of experience in multiple Industries. Offers entrepreneurial, forward-thinking mindset and demonstrated track record of achievement.
SKILLS
Leadership and People Development
Strategic Planning and Execution
Change and Growth Management
Corporate Leadership
Organizational Development
Profit and Loss Management
Business Development
Employee Motivation and Performance
Customer Service
Sales
EXPERIENCE
NEIGHBORS CONSULTING
Edmond, OK
Chief Executive Officer 01/2015 to Current
Advise and Develop companies.
Prepare Companies for Investors.
Executive Training for CEO's and Entrepreneurs
PARKWAY CLEANERS
Edmond, OK
Chief Executive Officer 01/1987 to 01/2020
Grew the Business to be the largest single store Dry Cleaner in the USA.
Became the most technically advanced Dry Cleaner in the USA.
Increased profitability to 27% ROS.
Was selected as one of Americas Best Cleaners 13 years in a row.
Fostered relationships between Dry-Cleaners, Wholesale Clothing Manufacturers, & Retailers.
Taught Dry Cleaning and how it relates to Fashion at the Fashion Institute of Technology in NYC.
Kept staff turnover to 12% yearly average vs industry average of 300%.
PARKWAY MEN'S WEAR AND MARK'S SHOE ROOM
Edmond, OK
Chief Executive Officer 09/1975 to 12/2016
Changed the business form Mid-level to High End and Custom Clothing
Increased sales 39 out of 41 years.
Increased profits from 8% ROS to 21% ROS
Hosted special events to boost brand awareness and increase community engagement.
Average turnover once every 10 to 15 years.
EDMOND HOSPITAL NOW OU MEDICAL EDMOND
Edmond, OK
Chairman Board of Directors 01/2001 to 12/2006
During my term as Chairman profits increased over 900% from $2.8 million to $26.6 million.
Improved Patients satisfaction 45%
Improved Employees satisfaction 42%
Improved Nurses satisfaction 42%
Improved Physicians satisfaction 38%
Initiated the consolidation of Edmond Hospital with OU Medical Center, which increased the profits by another $11.5 million.
Added a Birthing Center to increase brand satisfaction and awareness in the community.
EDUCATION AND TRAINING
BUSINESS MANAGEMENT
University of Central Oklahoma, Edmond, OK
HONORS AND GIVING BACK TO THE COMMUNITY HIGHLIGHTS
UCO Jazz Lab. Built & Donated 60% of the cost. A teaching facility during the day and a jazz club Thursday, Friday, & Saturday evenings.
Americas Best Cleaner award for 13 years running, 2007-2019
Founder/Owner Edmond Jazz & Blues Festival 2000 - 2015
Vice Chairman Edmond Futures
Rotary won a national award for community outreach
UCO Foundation, head of scholarship program
Business of the Year Edmond Chamber of Commerce 2012
Chairman Edmond Capital Improvement Fund 2000 - 2002. Raised an extra $250 million while not raising taxes or diverting other city funds.
Marks Shoe Room Award for being the most Environmental Retailer in the USA. Award given by Sperry Top-Sider.
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