Service Representative Customer
Resume:
Kalash Ali
Milwaukee, WI *****
**************@***********.***
Authorized to work in the US for any employer
Work Experience
Captioning Assistant
CapTel - Milwaukee, WI
August 2020 to July 2021
At Captel it was my responsibility to efficiently caption phone calls as a silent third party so that the hard of hearing customers of Captel could read what the callers on the other end were saying. Customer Service Representative,
Metro Market - Milwaukee, WI
November 2017 to August 2018
During my time as a Customer Service Representative I was responsible for making sure everything was up to par in the front end of the grocery store, taking over for cashiers who couldn't make it to work any specific day, and helping customers with their complaints and questions. Education
Associate in Science (AS) in Library Science
MATC - Milwaukee, WI
September 2017 to Present
High school diploma or GED
Skills
• Bilingual
• Customer Service
• Customer Support
• Customer Care
• CSR
• Basic math
• English
• Supervising experience
• Typing
• Writing Skills
• Law Enforcement
• Tutoring
• Organizational Skills
• Microsoft Word
Languages
• Urdu - Fluent
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