Package Handler Customer Service
Resume:
Joseph Loyd
Jackson, MN *****
************@*****.***
• Good eye & hand coordination
• Work well with numbers
• Interested in learning more
• Work in teams or independently
• Take pride in a job well done
• Communicates well
Authorized to work in the US for any employer
Work Experience
Quality Assurance Specialist
MILK SPECIALTIES GLOBAL - Mountain Lake, MN
January 2022 to June 2022
Inspected products in lab. Ran tests to check for moisture, fat, solids, ecoli, yest, mold, coliform, and other bacteria testing using lad equipment. Did data entry of results for test. Maintained a clean lab. Quality Inspector
Arotek - Jackson, MN
October 2021 to January 2022
Inspect all products produced on a shift. Making sure they are up to standard based off engineer's blueprint. Using a set tools to determine length, width, material thickness, and Radisson products. Package Handler
Hylife - Windom, MN
June 2021 to October 2021
Package and label products. Palletizing and shrink wrap products. Then store products in warehouse using Pallet jack or forklift. Perform and document quality checks every hour. Clean production area at end of shift.
ASI
GKN - Estherville, IA
February 2021 to June 2021
Read blue prints on how to build tire rims. Operate a center press to build tire rims. Performed QA checks every hour. Adjust center press when changing over to build new tire rim. Housekeeping at and of shift. Production Worker/Forklift Operator/shopping and receiving Dorherty staffing/Pioneer - Jackson, MN
October 2020 to February 2021
Loading and unloading loading trucks. Inventory and staging loads for the next day making sure all paperwork is correct. Housekeeping. And customer service. Loadout Operator
Minnesota Soybean Processors - Brewster, MN
February 2020 to September 2020
use mechanical equipment meters or scales as well as computers and software when unloading and loading products to ensure timely delivery and product safety. Continuous plant operations requires 12 hour shift work
Inventory specialist/Forklift operator
Prime Pork - Jackson, MN
June 2019 to November 2019
• Excelled in a fast paced working environment without sacrificing safety
• Certified in Forklifts, pallet jacks, and stand up lifts
• Loaded and moved pallets containing product
• Maintained a clean and orderly work area
Recovery Specialist
West Corporation - Jackson, MN
January 2019 to July 2019
Make outbound calls to collect insurance overpayments made to a doctor. Customer Service Representative
Super America - Minneapolis, MN
November 2017 to March 2018
Supported customers by giving information about products in store and answering any other questions to the best of my knowledge. Cashier. Filled out incident reports. cleaned store and restocked products in store. Set alarm and closed store.
Oven Operator
New French Bakery - Minneapolis, MN
November 2017 to March 2018
Programmed ovens to bake product of the day. Recorded how much product was going in and out of ovens. Recorded weight, height, and length of product coming out of ovens. Reported any malfunctions of oven to repair operator. Cleaned work area at end of shift. Informed replacement about productivity and product being baked.
Production Worker
MINNCOR Industries - Roseville, MN
September 2017 to November 2017
Took inventory of products in warehouse. Managed assembly team. Loaded and unloaded trucks using forklift(gas or electric). Packed and labeled products for shipping based on invoice order sheet. Cleaned work area at end of shift.
Technical Support/Customer Service
Honeywell - Mendota Heights, MN
2014 to 2015
Assisted customers with installation and troubleshooting of thermostats via phone. Also helped them choose the right thermostat for there in home furnace. Inventory Specialist
REGIS - Bloomington, MN
2013 to 2014
Traveled to different stores to count and took inventory of different products in store. Reported calculations to manager.
Ticket Taker
CSC (Corporation Service Company) - Minneapolis, MN 2009 to 2010
Landscaper
Joe and son's lawn care - Fayetteville, NC
2006 to 2008
Education
None in General Coursework
Minneapolis Community & Technical College - Roseville, MN August 2011 to September 2013
Certificate
Century College - White Bear Lake, MN
High school diploma or GED
Skills
• Forklift
• Assembly Line
• General Labor
• CSR
• Customer Service
• Customer Care
• Call Center
• Customer Support
• Construction Laborer
• Drywall
• General Laborer
• Handyman
• Carpentry
• Skilled
• Construction Management
• Lawn Care
• Landscape Maintenance
• Materials Handling
• Packaging
• Mowing
• Remodeling
• Mechanical Knowledge
• Snow Plowing
• Roofing
• Pallet Jack
• Warehouse Experience
• Reach Truck
• Blueprint Reading
• Technical Support
• Order Picker
• Software Troubleshooting
• Facilities Maintenance
• Leadership
• Manufacturing
• Agriculture
• Heavy Equipment Operation
• Order Picking
• Loader Operation
• Supervising Experience
• Help Desk
• Service technician experience
• Painting
• Shipping & Receiving
• CGMP
• FDA regulations
• CAD
• Welding
• Loader operation
• Hand tools
• Press brake machine
• Food production
• Inventory control
• Data collection
• Schematics
• Analysis skills
• Sales
• Logistics
• CNC
• Calipers
• Cooking
• Restaurant experience
• OSHA
• Food industry
• Frame carpentry
• Quality assurance
• Microsoft Office
• Microsoft Excel
• English
• Microsoft Word
• Quality control
• Food service
• Conflict management
• Typing
• Coordinate measuring machine
Certifications and Licenses
Certified Forklift Operator
CPR Certification
First Aid Certification
OSHA 10
February 2020 to Present
Certified Quality Technician
Assessments
Customer Service Skills — Proficient
October 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Problem Solving — Proficient
October 2019
Analyzing relevant information when solving problems. Full results: Proficient
Forklift Safety — Highly Proficient
July 2020
Best practices and safety hazards in forklift operation Full results: Highly Proficient
Warehouse Associate — Proficient
October 2019
Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient
Work style: Reliability — Highly Proficient
July 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Mechanical knowledge — Highly Proficient
January 2021
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Highly Proficient
Manufacturing fit — Familiar
June 2021
Measures the traits that are important for success in manufacturing roles Full results: Familiar
Retail customer service — Completed
June 2021
Comprehending and responding to retail customer needs Full results: Completed
Sales skills — Familiar
June 2021
Influencing and negotiating with customers
Full results: Familiar
Customer focus & orientation — Familiar
August 2022
Responding to customer situations with sensitivity Full results: Familiar
Customer service — Familiar
August 2022
Identifying and resolving common customer issues
Full results: Familiar
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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