ELIZABETH L. ROLAND
***** ******** ** ***** ****** CA 92307 - 760-***-****
*****************@*****.***
Experienced banker with excellent mathematical and analytical skills as well as a devotion to customer
service. would like to obtain a job as a customer representative where can use my exceptional
interpersonal and communication skills to resolve customer issues and foster a positive relationship
between the customers and the company.
EXPERIENCE
FEB2015 — APRIL2019
DISPATCHER, HI DESERT ALARM
As dispatcher was responsible for receiving emergency and non-emergency calls from people in
potential danger. A few of the main duties of a dispatcher are inputting data into a s
remaining calm for the caller, and receiving calls. They also must ensure that the caller's
information remains confidential
APRIL2019 —- AUGUST2021
BANK TELLER, ALASKA USA FCU
was responsible for handling customer financial transactions like deposits, withdrawals,
transfers, money orders, checking opening new accounts, and funding loans. My duties also
include counting cash, answering phones, filing deposit slips and paperwork, managing ATM
deposits, and balancing numbers at the end of the day.
EDUCATION
MAY 2009
HIGH SCHOOL DIPOLMA, CROSSWALK PATHAWAYS HIGHSCHOOL
graduated high school with 3.9 GPA and taking advance placement classes to graduate early
SKILLS
Problem-Solving Skills Microsoft Excel
Clear Communication Microsoft Word
Friendly Attitude Microsoft Outlook
Product/Service Knowledge Microsoft PowerPoint
Strong Time Management.
REFERENCES
Steven Edwards/ Branch Manager Alaska USA
Kassandra Gower/ Realtor Coldwell Banker