Customer Service Assistant Store
Resume:
Erica Nicole Walls
Atlanta, Georgia 30337
**************@*****.***
Monday, Aug 29, 2022
Dear Human Resource Management,
My name is Erica Walls. I am currently employed within Walmart Distribution Quality Assurance 4030 as a S2
(Overnight) Associate.
I am highly interested in the position listed. Upon reviewing the job description and knowing my past experiences, I am confident that I would be a strong addition to your organization. I am more than willing and dedicated to:
● ensure the best quality in performance
● fully utilize my training and skills, while making a significant contribution to the success of the company Attached is my resume, which further details my qualifications. Thank you for taking the time out to review my application for this position and resume.
Respectfully,
Erica Nicole Walls
Erica Walls
Walmart S2
Consolidation
Associate
Erica Nicole Walls
2700 Camp Creek Pkwy #C19
Atlanta, Georgia 30337
**************@*****.***
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Key Qualifications ● Over 19 years in customer service.
● Extensive Knowledge in: Competitive Analysis, Management Proficiency, Creative Services, Supply Management, Customer Service, Presentation Skills, Analyzing Information, Basic Safety, Promotions, Understanding the Customer, Verbal
Communication
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Experience Walmart Distribution Center / Quality Assurance Associate APR 2020 - PRESENT, ATLANTA, GA
● Supervised Walmart Distribution Center Associates as Seasonal Lead
● Ensured customers' orders were inducted, picked, packed and shipped prior to the projected allotted time
● Effectively managed the inventory and quality of merchandise
● Properly distributed and maintained damaged goods Ross (Dress for Less) / Assistant Store Manager
JUL 2015 - APR 2020, PEACHTREE CITY, GA
● Provided training sessions for staff by reviewing job results and revising orientation to products and sales training materials
(with retail manager)
● Attracts customers by originating display suggestions, ideas or schedules and showcasing on the sales floor
● Assist customers by providing information and completing payment transactions.
Ross (Dress for Less) / Retail Associate
NOV 2009 - APR 2015, PEACHTREE CITY, GA
● Discussed type, quality and number of merchandise required for purchase
● Prepared sales contracts and accepted payment through cash, cheque and credit card
● Maintained sales records for inventory control.
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Education Tuskegee University / Computer Science
AUG 2002 - MAY 2004, TUSKEGEE, AL
South Atlanta Highschool / Diploma
AUG 1998 - MAY 2002, ATLANTA, GA
● Graduated with a 3.6 GPA
● Dual Seal concentration in College Prep and Vocational Studies ㅡ
References Available upon request.
Contact this candidate