Marilyn Burns

Qualified to work efficiently on any job in the United States

Pine Bluff, AR 71603

adso8f@r.postjobfree.com

870-***-****

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

UAPB

April 2016 to Present

My job is to assist my Supervisor in completing duties such as spreadsheets. Payroll and other task. Responsible for copying and filing as well as carrying out other duties in the office. Reconciliation Clerk

Simmons First National Corporation - Pine Bluff, AR April 2000 to February 2015

Reconcile and create spreadsheet for all departments accounts. Scan and filed all completed copies. Completed classes in Excel I and Excel II.

Customer Call Center Representative

Simmons First National Corporation - Pine Bluff, AR March 2008 to July 2010

Answer customers calls and solved their issues to make sure they was satisfied. Store Manager

Sally's Beauty Suppy - Pine Bluff, AR

November 1995 to April 2000

Manage and maintain daily operations of the store. Responsible for opening, hiring, ordering, scheduling and banking .

Education

High school diploma

Watson Chapel High School - Pine Bluff, AR

August 1977 to May 1981

Skills

• Payroll (8 years)

• Office Management (5 years)

• Accounts Payable (4 years)

• Accounts Receivable (4 years)

• QuickBooks (5 years)

• Bank Reconciliation (4 years)

• Bookkeeping (5 years)

• Account Reconciliation (4 years)

• Microsoft Outlook (10+ years)

• General Ledger Reconciliation (4 years)

• Accounting

• Time management (4 years)

• Computer operation (4 years)

• Basic math (10+ years)

• Typing (10+ years)

• Sales (10+ years)

• 10 key calculator (10+ years)

• Customer service (10+ years)

• Customer support (5 years)

• Clerical experience (5 years)

• Microsoft Excel (10+ years)

• Microsoft Word (10+ years)

• 4G/LTE (10+ years)

• Microsoft Office (10+ years)

• Conflict management (4 years)

• Windows (10+ years)

• Data entry (5 years)

• Microsoft Access (10+ years)

• SAS

Languages

• English - Expert

Certifications and Licenses

Excel I, II, and III

Present

Took these classes at SEARK College during employment at Simmons Bank Assessments

Customer Focus & Orientation — Highly Proficient

November 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Call Center Customer Service — Familiar

November 2020

Applying customer service skills in a call center setting Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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