Computer Assistant Support Specialist
Resume:
TOM J. ARGIS
***.*****@****.***
U.S. CITIZEN
GENERAL DYNAMICS INFORMATION TECHNOLOGY (5/2016 – PRESENT)
IT Quality Analyst Advisor
As a Cloud Test Engineer, I have working on the Integrated Data Repository (IDR) project where I am performing Data validations using Snowflake, Teradata, and Databricks. Other applications used include AWS S3 and Cloundtamer, JIRA, Confluence, Slack, Testrail, IDR is a high-volume data warehouse.
GENERAL DYNAMICS INFORMATION TECHNOLOGY (5/2016 – 9/5/2022)
IT Quality Analyst
As a GDIT contractor I have been on several Centers for Medicare & Medicaid Services (CMS) projects. The majority of my time was spent working on the Eligibility Appeals Case Management Systems (EACMS) project and the Data Extract System (DESY) project.
My primary focus on both projects was the software testing of both web-based applications with a primary focus on Section 508 and WAG accessibility acceptance testing. The primary testing tool used was Freedom Scientific’s JAWS software. In addition to accessibility web-based testing a variety of documentation testing for accessibility testing was also performed.
As part of the testing process, I would create formal CMS 508 Test Plans and User Manuals along with performing test case writing and execution. I would also act in several different job roles such as Scrum Master and Business Analyst where I would run daily scrums and write User Stories and perform estimates on Development work and Testing tasks.
CITI FINANCIAL / ONEMAIN FINANCIAL (6/2013 – 3/2016)
Senior QA Test Analyst / Test Lead
My job involved full hands-on testing in addition to leading a QA test team for a major financial lending institution. From the onset of any project, I actively worked with stakeholders in defining the project's objectives, requirements, design, and risk analysis. I estimated the required testing resources to include test case writing, manual testing, and any automation testing. Prior to testing I would verify the test environment and any pre-test data loaded.
I created formal deliverables such as Test Plans and Exit Reports requiring sign- off from stakeholders prior to test execution and prior to the release to Production.
In addition to writing and executing test scripts I would also review other tester's scripts for accuracy and completion along with the execution results and submitted defects.
I ran daily Agile Scrum team meeting along with daily defect meetings to review the status of the project. I tracked the progress of the test execution to confirm the testing was on target to meet the test schedule timeframes.
On average I was leading six testers per project and was leading two different projects at one time. Our testing resources were both on site and offshore.
HP ALM/Quality Center was the Quality Assurance product used and HP UFT/QTP using VB Script was the testing tool. Java and Asp.Net web Applications were used with both Oracle and
tracked the progress of the test execution to ensure the testing was on target to meet the test schedule timeframes.
I also performed integration testing between Test Center exam application software and a variety of Section 508 COT software such as Jaws, Dragon, and ZoomText.
On average I was leading five testers per project and the members were both on site and offshore. HP Quality Center was the Quality Assurance product used and HP QTP was the testing tool. In addition, Microsoft Team Foundation and Microsoft Project Manager were also used for Quality Assurance. Java and Asp.Net web Applications were used with both Oracle with PL/SQL and Sql Server as the databases.
SYTEX, INC. / LOCKHEED MARTIN CORPORATION (7/2005 – 2/2006)
Independent Verification & Validation Engineer
I provided systems engineering/technical assistance support to a large counterintelligence organization. I performed IV&V information technology solutions to internal standards. I generated test plans, procedures, and reports for testing. I evaluated and reviewed COTS applications for security risks. Conducted tests and coordinated with developers in identifying and document problems. Performed security related testing. I assessed adequacy of regression, stress, and functional tests. Reviewed and assessed a variety of documentation in the areas of Systems, Configuration Management, Database, Security, and Installation.
ADVANCED C4 SOLUTIONS, INC. (11/2004 – 7/2005)
Software Developer
I performed a variety of tasks associated with the design, development, and requirement analysis of a Software Web Service application for a U.S. Army Intelligence contract. The Web Service application was developed using C#. I was also tasked with the migration and design of a MS Sql Server 2000 database.
I was also an active participant in the Requirement’s Analysis of a Security and Configuration Management system. I had hands on experience configuring the Directory Security settings within Microsoft’s Internet Information Services (IIS). I was involved in the requesting and installing of PKI certificates used in the decryption of data responses. I was involved in the review and analysis of DISA Gold scan results.
The application was developed using MS Sql Server, Visual Studio.Net, and ASP.NET.
GENERAL DYNAMICS NETWORK SYSTEMS (4/2004 – 11/2004)
Principle Staff Member
I performed a variety of tasks associated with the design, development, and requirement analysis of a web-based software application for a U.S. Marine Corp. Intelligence contract. The web-based application was developed using VB.Net. I was also tasked with the design and development of the database. The design of the database involved the assigning of user roles and permissions. I also had hands on experience configuring the Directory Security settings within Microsoft Internet Information Services (IIS).
The application was development using Oracle, Visual Studio.Net, and ASP.NET.
CHEROKEE INFORMATION SERVICES (8/2000 – 4/2004)
Software Test Engineer
My job involved full hands-on testing for a Department of Defense agency contract.
Along with testing I also created user support training documentation along with a user support intranet web site.
I was also actively involved in the Configuration Management of the Application along with the Security and User settings within the ColdFusion Application Server. The application runs on UNIX, Windows 2000, and ColdFusion Application Server, and utilizes Oracle as its database.
TITAN SYSTEMS / AVERSTAR, INC. (8/1998 – 8/2000)
Software Test Engineer
My job involved full hands-on testing for the United States Postal Service. The application runs on an NT platform and utilizes Sybase as its database.
POTOMAC RESEARCH INTERNATIONAL (4/1996 – 8/1998)
Computer Assistant
My job involved full hands-on testing for the U.S. Army Environmental Center. In addition to my testing responsibilities, I performed Help Desk duties and maintained database records for User Support issues.
These applications run on a UNIX platform and utilize Oracle as its database.
STATE OF MARYLAND DEPARTMENT OF HUMAN RESOURCES (1/1992 – 11/1995)
Support Specialist
My responsibilities at the Maryland Department of Human Resources included assisting programmers in the database conversion cleanup and testing of the Maryland Child Support Enforcement computer system. The application runs on an NT platform and utilizes a DB2 database.
NEW YORK LIFE INSURANCE COMPANY (1/1990 – 1/1992)
Health & Life Product Specialist
My responsibilities included the evaluation of client needs to determine the best suitable Health and Life Insurance products based on individual and family needs taking into consideration current health/disability status and providing them with the best suited product(s).
EDUCATION AND CERTIFICATIONS
Bachelor of Science in Criminal Justice, University of Baltimore, Baltimore, MD, May 1988.
Certification in Micro-Computing, Community College of Baltimore County, Baltimore, MD, May 1998.
Certification in Oracle Application Development, db-Training, Vienna, VA, February 2000
Certification in Software Testing, Villanova University, 2013
Healthcare Studies, Baltimore County Community College, Northern Virginia Community College. In addition to Information Technology, I also have an interest in healthcare and have over 30 accredited college hours in the areas Nutrition, Anatomy and Physiology, Biology and Chemistry
SAFe 5.1 Agile Certification
SUMMARY OF EXPERIENCE
I am a U.S. Citizen with a Bachelor of Science degree and can legally work for any company within the Unites States.
I have over 20 years of experience in the QA/BA industry working in the private, state, and federal industry. Examples would include private lending institutions such as General Dynamics, Citi Financial, The State of Maryland Highway Administration, The U.S. Postal Service, multiple Department of Defense agencies such as the U.S. Army and Marine Corp and the Defense Threat Reduction Agency.
I have performed Web Application testing to include accessibility testing along with Mobile testing. Some of the testing types I have performed include the following: API, Acceptance, Back End, Black Box, Compatibility, Conformance, Cross Browser, Functional, GIS, Integration, Regression, Section 508 and WCAG, Smoke, SoapUI, Unit, User Acceptance, White Box.
I have performed Section 508 and WCAG Compliance Testing along with integration testing between a Test Center delivery exam application and a variety of Section 508 COT software such as Jaws, Dragon, and ZoomText.
I have performed Data Warehouse data validations using Snowflake, Teradata, and Databricks.
I have used a variety of Project application tools such as Microsoft Azure and Teams, JIRA, Slack, HP Quality Center, and Testrail among a few.
I have a great deal of experience and involvement in the full system development life cycle. From being an active participant in working with stakeholders in defining requirements to working closely with design teams, developers and architects. Along with both testing and leading testing efforts from the onset of the release to Production.
I have extensive experience working with stakeholders in defining and analyzing requirements and creating detailed test scenarios and test scripts based on requirements or existing documentation.
I have a great deal of experience with creating formal Quality Assurance deliverables such as Test Plans, Test Specification documents, Exit Reports.
I have run daily Agile Scrum meetings and daily defect review meetings.
I have worked on projects using a variety of different methodologies such as Agile and SAFe along with more traditional methodologies such as Waterfall.
I have excellent written verbal and written communication skills and have worked independently in both on site projects along with remote office projects.
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