Alfonso Gutierrez

Titusville, FL *****

321-***-****

adso5r@r.postjobfree.com

Summary

Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused. Licensed Claims Adjuster focused on construction inspections and workers' compensation claims. Positive attitude and exceptional problem solving skills. Meticulous Claims Investigator effective at collecting and analyzing data used to devise fair and cost-effective settlements. Skills

Analytical

Strong interpersonal and communication skills

Report writing

Interviewing techniques

Litigation resolution

Claims file management processes

Rules of evidence

Experience

February 2016 to May 2016

Free State Staffing Longwood, Fl.

Liability Claims Adjuster/Disney Risk Management

Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims

January 2015 to June 2015

Dawg Inc, d/b/a The Best Insurance Phoenix, AZ

Claims Adjuster

Contacted injured parties and legal representatives to negotiate final settlements for claims.

March 2011 to May 2013

JNR Adjustment Co. Orlando, FL

Collector, Subrogation

Overcame objections by applying advanced training and persuasion techniques.

Followed fair debt practices and regulatory guidelines when managing collections process.

December 2009 to April 2011

Bogin, Munns and Munns PA Orlando, FL

Pre Suit Case Manager, Temporary

Handled Presuit Personal Injury Cases

March 2008 to August 2008

Free State Staffing ServicesInc Longwood, FL

PD Liability Adjuster/Budget Car Rental

Contacted injured parties and legal representatives to negotiate final settlements for claims.

Analyzed first reports of loss and underlying file material to determine if claim was suspect.

Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims, resulting in [Result]. February 2006 to February 2007

Sewell Todd and Broxton Orlando, FL

Claims Adjuster

Analyzed first reports of loss and underlying file material to determine if claim was suspect.

Obtained all necessary information to complete proper evaluation of injury claims.

January 2005 to July 2005

Free state Staffing Longwood, FL

Claims Adjuster/ Insurace Company in Lake Mary

Contacted injured parties and legal representatives to negotiate final settlements for claims.

February 2001 to February 2003

Zurich North America Maitland, FL

Claims Adjuster

January 2001 to August 2001

Gamma Adjisters Oviedo, FL

Claims Adjuster

Contacted injured parties and legal representatives to negotiate final settlements for claims.

Interviewed claimants, medical specialists and employers to determine pertinent claim information.

March 2000 to March 2001

North American Risk Services Inc. Maitland, FL

Liability Adjuster

Conducted interviews, gathered detailed information and completed field investigations.

Free State Staffing ServicesIn Longwood, FL

Claims Adjuster

Education and Training

December 1975 Florida International University Miami, FL Bachelor of Arts Political Science

August 1974 Miami Dade College Miami, FL

Associate of Arts Pre Law

Accomplishments

Promoted to coverage specialist within months of employment. Activities and Honors

Obtained awards for number of years with Gamma Adjusters in Miami from 1987 to 1997

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