Alfonso Gutierrez
Titusville, FL *****
**************@*****.***
Summary
Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused. Licensed Claims Adjuster focused on construction inspections and workers' compensation claims. Positive attitude and exceptional problem solving skills. Meticulous Claims Investigator effective at collecting and analyzing data used to devise fair and cost-effective settlements. Skills
Analytical
Strong interpersonal and communication skills
Report writing
Interviewing techniques
Litigation resolution
Claims file management processes
Rules of evidence
Experience
February 2016 to May 2016
Free State Staffing Longwood, Fl.
Liability Claims Adjuster/Disney Risk Management
Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims
January 2015 to June 2015
Dawg Inc, d/b/a The Best Insurance Phoenix, AZ
Claims Adjuster
Contacted injured parties and legal representatives to negotiate final settlements for claims.
March 2011 to May 2013
JNR Adjustment Co. Orlando, FL
Collector, Subrogation
Overcame objections by applying advanced training and persuasion techniques.
Followed fair debt practices and regulatory guidelines when managing collections process.
December 2009 to April 2011
Bogin, Munns and Munns PA Orlando, FL
Pre Suit Case Manager, Temporary
Handled Presuit Personal Injury Cases
March 2008 to August 2008
Free State Staffing ServicesInc Longwood, FL
PD Liability Adjuster/Budget Car Rental
Contacted injured parties and legal representatives to negotiate final settlements for claims.
Analyzed first reports of loss and underlying file material to determine if claim was suspect.
Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims, resulting in [Result]. February 2006 to February 2007
Sewell Todd and Broxton Orlando, FL
Claims Adjuster
Analyzed first reports of loss and underlying file material to determine if claim was suspect.
Obtained all necessary information to complete proper evaluation of injury claims.
January 2005 to July 2005
Free state Staffing Longwood, FL
Claims Adjuster/ Insurace Company in Lake Mary
Contacted injured parties and legal representatives to negotiate final settlements for claims.
February 2001 to February 2003
Zurich North America Maitland, FL
Claims Adjuster
January 2001 to August 2001
Gamma Adjisters Oviedo, FL
Claims Adjuster
Contacted injured parties and legal representatives to negotiate final settlements for claims.
Interviewed claimants, medical specialists and employers to determine pertinent claim information.
March 2000 to March 2001
North American Risk Services Inc. Maitland, FL
Liability Adjuster
Conducted interviews, gathered detailed information and completed field investigations.
Free State Staffing ServicesIn Longwood, FL
Claims Adjuster
Education and Training
December 1975 Florida International University Miami, FL Bachelor of Arts Political Science
August 1974 Miami Dade College Miami, FL
Associate of Arts Pre Law
Accomplishments
Promoted to coverage specialist within months of employment. Activities and Honors
Obtained awards for number of years with Gamma Adjusters in Miami from 1987 to 1997