Heidi N. Iyok

Menands, NY *****

Phone: 518-***-**** E-mail: adso06@r.postjobfree.com

Education

Doctor of Public Health, 2021

School of Public Health, University at Albany, Albany, New York

Master of Public Health, 2012

School of Public Health, University at Albany, Albany, New York

BS Biology, 1996

College of Saint Rose Albany, New York

Clinical Laboratory Consultant

New York State Department of Health 3/2022-present

Inspects laboratories, Patient Service centers and plasma centers across the state.

Conducts on-site evaluations of staff qualifications, collection, and testing procedures.

Evaluates facility standard operating procedure manuals and review of records.

Reports findings to the facility's staff; documenting findings in descriptive narratives and survey evaluation reports; and determining the acceptance of a facility’s proposed remediation by reviewing the plan of correction.

Technical Specialist

Albany Medical Center 7/2017-3/2022

Technical

•Oversees all technical aspects of the clinical laboratories.

•Establishes and monitors the standards of accuracy and precision in the performance of assays and/or the operation of equipment.

•Assists in the development, revision, maintenance, and yearly documented review of technical policy manuals.

•Assures that policy and procedures are written in Clinical and Laboratory Standards Institute and complies with Federal Standards.

•Creates and carries out project plans meeting the needs of the laboratory, vendor partner, regulatory agencies and other key stakeholders when implementing new policies or testing.

•Responsible for new test evaluation and introduction to include instrument validation, test validation, staff training, and establishing QC and writing final SOP.

•Acts as the technical expert for instrument platforms to include method improvement, troubleshooting instruments, assays, interfaces and working with instrument vendor/specialist.

•Coordinates clinical trials and research as appropriate.

•Perform routine laboratory testing to assist with clinical diagnosis.

•Create standard operating procedures for new testing including COVID-19 and update other procedures as needed.

Problem Resolution

•Research and take the lead in the resolution of problems.

•Assist employees and managers in the interpretation of policies and procedures.

•Assist managers and employees in understanding procedures and requirements for assigned department/division.

•Take the lead as a source of information regarding departmental/divisional issues.

Training Development/Delivery

•Coordinate the training, education, and/or development of staff, new employees, students, fellows, residents, and/or the community.

•Develops in-service and other training curricula.

•Educates staff for transition of new testing and/or LIS functions as necessary.

•Developed COVID -19 policies that were incorporated into the hospital policy on testing for travel and exposures.

Process Improvement II

•Identify, lead, and direct process/quality improvement/assurance activities.

•Measure and present results of improvement efforts and ongoing performance measures of processes in collaboration with staff.

•Develop strategic plans for improvement through working in teams.

Medical Technologist 5/2012- 12/2017

Ellis Hospital, Schenectady, NY 12308

•Execute and analyze tests in areas including chemistry, hematology, urinalysis, serology, histology, and microbiology to aid physicians in diagnosing and treating disease.

•Ensure test-result validity and supervising and informing clinical staff on laboratory procedures

Assistant Research Scientist, 6/2009 – 5/2012

New York State Department of Health – Newborn Screening Program

•Performed tests on newborns to detect genetic and metabolic disorders and notify hospitals.

•Correlated disease status and demographic information

•Prepared and presented on Sickle cell disease and its public health implications.

•Used healthcare information tracking tools to monitor confirmed cases of diseases

•Create data summaries and reports for specific conditions being tested

•Ensure completeness and accuracy of records before sending to pediatric offices.

Supervisor, 12/2006-6/2009

Ordway Research Institute Drug Development Center (Facility Closed)

•Set up the lab, trained, and supervised staff on appropriate laboratory practice and activities.

•Composed Standard operating procedures and ensured adherence

•Isolated DNA from blood and maintained a DNA sequence database

Medical Technologist, 6/2003-12/2006 Bellevue Women’s hospital

•Maintained compliance with CLIA and OSHA and evaluated quality control.

Medical Technologist, 4/2000 – 6/2003

Veterans Administration

•Analyzed lab reports for accuracy and prepared cultures of tissue samples

Teaching Experience

University at Albany 2021-2022

Teaching Assistant, Public Health

•Provide lectures on various public health topics.

•Assist professor with instructional responsibilities for a public health course, topics covered include social epidemiology & determinants of health.

•Assist in designing lesson plans and leads discussions.

•Responsible for developing and grading, writing assignments, term papers, quizzes and exams.

•Assist students one on one during office hours and support them in career selection.

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