Attendance Clerk Secretary

Amy Moffat

**** ****** *****, *** *-*, Council Bluffs, IA 51501, 402-***-**** (Cell), ********@*****.*** (Email)

SUMMARY OF QUALIFICATIONS

Experienced professional: 10 years’ experience providing thorough and skillful administrative support.

Dedicated and Focused: Experience developing and maintaining positive professional customer relations.

Independent and Self-Motivated: Excellent writing skills; able to grow positive relationships with colleagues at many organizational levels.

Organized: Detail oriented with insightful and worthwhile experienced input with the ability to adapt to different software programs.

WORK HISTORY

Attendance Clerk

Council Bluffs Community School District, Council Bluffs IA 1996 - 2001

Researched and implemented new software designed for student services.

Compiled data on a class-by-class basis for tracking and monitoring over 1000 students.

Accountable for accurate documentation to resolve discrepancies in isolated truancy and discipline issues.

Supervised up to student aids delegating job assignments.

Answered a high volume of incoming calls and in person inquiries from visitors and colleagues.

Treated each person with respect providing information and referrals, as necessary.

Produced and dispensed reports to faculty to enable precise class attendance records.

Secretary II

Child Support Recovery Unit, Council Bluffs, IA 1991 - 1995

Proficient verbal and written interactions with agents, attorneys, licensed professionals, and clients to accumulate personal and financial information of the responsible parent.

Completed verification process by researching and locating responsible parent income and assets.

Drafted necessary documents for Income Wage Withholding of court ordered child support and served upon employers with proper legal notification.

Initiated investigation of employers not abiding by state mandated law to garnish wages as compelled by Iowa law.

Narrated in each case file the actions taken, results achieved and all communication with the parties contacted.

EDUCATION

Buena Vista College in Council Bluffs, IA

Associates in Psychology

VTI Career Institute in Omaha, NE

Associate Paralegal (Honors)

Iowa State University in Ames, IA

Child Development Studies

COMMUNITY SERVICE

Habitat for Humanity – Donated 400 work hours

Senior Citizen Center – Companion

Food Shelters – Help feeding the needy

References Available Upon Request

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