Data Entry Customer Service

Rebeca

**** **** ******

Ewa Beach Hi *****

808-***-**** ************@*****.***

EDUCATION

May 1998 Modesto Junior College, Modesto, CA

Emphasis in Business Administration

PROFESSIONAL EXPERIENCE

07/2000-Present- SuperStore Industries, Inc., Turlock, CA

Laboratory Technician

·Team leader in charge of making secure, accountable decisions, planning, and providing measurable results

·Ensuring compliance with OSHA, state laboratory standards, and safety regulations including GMP and SQF to ensure production safety and sanitary conditions are met and product quality is maintained. Also reporting to managment any conditions or practices that may adversely affect food safety or quality, or personnel safety

·Performing quality control functions: temperature checks on refrigerators, incubators, and water baths, pH meter and thermometer calibrations

·Meeting critical deadlines by inspecting, preparing, and authorizing inventory samples to ensure product quality and specifications have been met prior to production runs

·Media preparation for food and beverage microbiological testing

·Microbiological plating with Petrifilm and pour plates of raw and pasteurized specimens including food, fruit concentrates, and beverages: E. coli, Listeria, Yeast, and Mold

·Analyzing microbiological plating results meet specification conditions and holding or releasing product for shipment in our inventory management system based upon those results

·Shelf life criteria evaluations of food and beverages

·Viscosity testing of culture specimens using a Brookfield Viscometer

·Managing and maintaining laboratory equipment, ensuring they are calibrated for precision specification standards

·Pulling samples from production lines and tanks

·Testing performance of metal detectors and production machinery

·Analyze products for accuracy and defects: packaging, appearance, texture, flavor, etc.

·Performing chemical product analysis on food and beverages: butterfat and total solids, juice acidity, pulp, brix, oil, calcium, and Vitamin C content, etc.

·Testing of water used for production and sanitation: chlorine ppm and analytical testing

·Data entry

·Training others in their job duties and requirements

08/1998-06/2000

Inventory Control Coordinator

·Provided accurate inventory safeguard and proven tracking systems

·Coordinated department contribution for count finalization measures

·Reconciled and resolved discrepancies and generated inventory reports

08/1997-08/1998- Spectrum Temporary Services, Modesto, CA

Staffing Coordinator

·Created and presented sales presentations to various sized organizations

·Recruited and staffed suitable candidates in temporary and "temp-to-perm" assignements; monitored employee performance

·Scheduled and interviewed candidates for job placement feasibility, administered clerical testing and prospective client research

·Provided skill marketing to acquire temporary candidates while maintaining an accurate and current candidate eligibility database

·Community involvement: Chamber of Commerce, sponsorships, and philanthropy

·Generated weekly and monthly corporate sales and activity reports

·Processed and submitted payroll, disability, and unemployment claims

06/1992-08/1997- Valley Sun Products, Newman, CA

Customer Service Supervisor

·Customer Service and Broker Liaison, managed orders, ensured accurate international shipping instruction and storage

·Processed invoices and calculated appropriate freight and storage charges

·Managed warehouse inventory levels

·Provided bilingual employee mediation and assisted in union resolutions

·Coordinated events and food shows

·Facilitated Public Relations and Business Development endeavors

Skills

·Fluent in English and Spanish: reading, writing, and speaking

·Knowledge of Microsoft Office and Windows Office XP programs such as: Word, Excel, PowerPoint, Outlook, and Peoplesoft

·Knowledgeable about Secured Database Retrieval Programs like Omnis QA and Prism Inventory

Laboratory Skills

·Make chemical solutions and dilutions as needed

·Perform serial dilutions

·Accurate pipetting of specific quantities of water and food and beverage products

·Proper use of aseptic technique when handling specimens

·Counting colonies on pour plates and Petrifilm and reporting correct amount of CFUs based upon the dilution

·Measuring viscosity with a Brookfield Viscometer machine

·Wet chemistry

·Proper use of syringes and needles and their disposal in a sharps container

·Knowledgeable about the different chemicals used in a lab and production facility: how to read a Material Safety Data Sheet and interpret Workplace Hazardous Materials Information System symbols

Referenes

·Ashley M. Bryant, Grossing Technician/ Pathologist's Assistant 209-***-****

·Karen Ferreira, Former Laboratory Manager at SuperStore Industries, Inc. 209-***-****

·Roy Mikami, Laboratory Technician at SuperStore Industries, Inc. 209-***-****

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