Customer Service Receptionist
Resume:
Mission Viejo, CA *****
***********@*****.***
SUMMARY
Motivated, teamwork-oriented, and
responsible. Experienced with
three years in customer service.
Positive and optimistic attitude and
can bring new ideas in
collaborations. Obtained real estate
license in April 2022.
SKILLS
• Staff Training and Motivation
• Processing Payments
• Customer Seating
• Opening and Closing Procedures
• Problem Resolution
• Organizational Skills
• Friendly, Positive Attitude
• Active Listening
• Good Work Ethic
• Customer Service
• Reliable & Trustworthy
Milan Florez
EXPERIENCE
October 2019 - August 2022
Hostess and Takeout Service Pazzo San Carlos, CA August 2019 - October 2019
Retail Sales Chantal Guillon Palo Alto, CA
Worked as a hostess and transitioned into doing take-out orders due to Corona Virus.
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• Offered friendly greetings and assistance to incoming customers. Answered phones and assisted customers by answering questions, taking their orders, and making reservations.
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• Arranged and organized store merchandise and supplies. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
•
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
•
Listened to customer needs to identify and recommend best products and services.
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Communicated with my team members regarding the status of each customer in an effort to work together effectively and mindfully,
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• Packaged special orders in a careful and thoughtful approach. Recommended and sold products to customers based on their special occasion, dietary restrictions, and desires.
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• Maintained a tidy and friendly atmosphere for customers to enjoy. EDUCATION AND TRAINING
June 2020
High School Diploma
Menlo-Atherton High School, Atherton, CA
May 2020
Canada College, Redwood City, CA
Real Estate License
ADHI Real Estate School, Rancho Cucamonga
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