Customer Service Front Office

Stephanie Castillo

***********.**@*****.*** 725-***-**** 1319 Dawley St Las Vegas NV, 89104

Objective:

My objective is to earn a position within a progressive organization where my customer service can be utilized towards the betterment of my customers, my employer and myself. Education:

Chaparral High School • 06/2012 Graduated

Key Qualifications:

I have customer service experience, I maintain proficiency in all Microsoft Office software applications. I am a quick learner and would be able to easily pick up on any specialized software applications pertinent to my position. I am also bilingual. Work Experience:

SENIOR SCHEDULER, STEINBERG DIAGNOSTICS

2020 – TO PRESENT

Provide customer service to incoming patients. Assist doctors as needed with office procedures. Schedule appointments for patients and medical staff. Verifying patient insurances and reading diagnostic reports. Maintaining back-office duties as needed, general office phone calls, fax, switchboard, emails, copies, filing, and computer used for daily tasks. Very knowledgeable in all radiology exams and procedures.

Absolute Dental

2015 – TO 2020

Patient AR/Dental Biller/Reception/Front office

• Maintain detailed notes.

• Practice secure proceedings of confidentiality of data and information’s as required for HIPPA and Compliance

• Achieve and consistently maintain daily, weekly, and monthly productivity and quality goals as determined by department’s needs and standards.

• Attending to customer’s

• Spanish speaking rep.

• Verify dental insurance.

Thank you for your time and consideration. I am not afraid of hard work. I hope to be working with you soon, References

References upon request

Contact this candidate