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Customer Service Research Assistant

Location:
Toronto, ON, Canada
Salary:
45000
Posted:
September 20, 2022

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Resume:

Arwa Zourob M.Sc. North York, Toronto, ON • 647-***-****

adsnsz@r.postjobfree.com • LinkedIn

A highly analytical and solutions-oriented individual seeking a GIS entry-level position, pursuing Applied Digital Geography and GIS Certificate from Ryerson University, possessing hands-on experience in utilizing scientific and Geoscience principles, formulating hypotheses, co-ordinating various projects, and managing diverse data.

Qualifications Summary

●Applied Digital Geography and GIS certificate from Ryerson University.

●Masters in Geological Sciences – University of Western Ontario (UWO).

●G.I.T Eligible for professional registration.

●Two years of experience as a teaching assistant (UWO).

●Well-versed in ArcMap, ArcGIS Pro, ArcInfo Pro, Geoscout, and MS office.

●Fluent in English, Arabic

●Well confident in delivering presentations to peers and colleges, exchanging information, and providing advice to government staff and industry clients.

●Very productive, work well under pressure, and deliver on deadlines with great attention to detail.

Professional Experience

Teaching Assistant, Department of Earth Sciences, UWO Jan2018- Dec 2019

Dr. Sean Shieh and Dr. Elizbeth Webb, Dr. Guy Plint, Dr. Meagan Gilbert,

●Facilitate course syllabus and assist the professor in evaluating and marking assignments, proctoring exams, holding office hours, and responding to students’ inquiries for course ES 2240: Catastrophic Events in Earth History.

●Collaborate with seven other Teaching Assistants in supervising more than 200 students.

●Assist professor in running the sedimentology and stratigraphy lab, evaluating and marking exams Responding to students’ inquiries during the lab, and explaining geological concepts directly to students in a logical manner by using examples and analogies for the course: ES2260: Stratigraphy and Sedimentology.

●Assist professor in running the paleontology lab, proctoring exams, and marking assignments for the course: ES2265: Paleontology and Paleoecology.

Research Assistant, UWO May 2017 – Sept 2017

Dr. Guy Plint, Project/lab title: Stratigraphy, Sedimentology, and Basin Analysis.

●Aide Dr. Plint and a team of graduate research in the analysis of Cretaceous Rocks of Western Canada’s Foreland Basin.

Senior Pharmacy Assistant 2013 – 2022

1091 Loblaw Pharmacy, Masonville Pharmacy, and Medicine Shoppe Pharmacy – London, London, and Winnipeg

●Showcased exceptional performance and time management capabilities across highly fast-paced and highly regulating environments.

●Provided exceptional oversight and training to all new hires, while managing sensitive data and drugs.

●Steered management of pharmacy activities and ensure delivery of best-in-class customer service.

Education

Applied Digital Geography and GIS (Ongoing)

Chang School, Toronto Metropolitan University – Toronto

M.Sc. in Sedimentary and Basin Analysis (2020)

University of Western Ontario – London

B.Sc. – Specialization in Geology

University of Western Ontario – London

Professional Associations & Certifications

Geologist in training eligible for professional registration ArcGIS Online Basics Getting Started with Spatial Analysis ArcGIS Pro Basics Pharmacy Assistant License.

Skills

●Adept at utilizing various applications such as Esri’s ArcGIS and tools to present and influence geospatial data for effective decision-making processes.

●Ability to construct accurate topographic maps and customize workflows as well as apply online resources to merge online and local layers to create web maps.

●Skilled in mapping quantitative data by creating density maps as well as leveraging graduated and chart symbols to present maps.

●Competent at creating geodatabase and importing shapefile data along with text files to contain, coordinate points as well as formulate classes for the definition of spatial reference and class geometry.

●Experienced with digitizing, editing, and performing queries in ArcGIS.

●Trained in applying scientific principles, formulating hypotheses, and implementing geoscience and petroleum resource projects.

●Able to produce, concise and organized reports, memos, and reviews with great attention to detail.

●Excellent communication and interpersonal skills including written and verbal.

●Work independently with minimum supervision while meeting deliverables.

●Work accurately in a fast-paced environment with great attention to detail.

●Excellent problem-solving skills and a very strong work ethic.

Publication

Zourob, A., Plint, A.G. (2019). “Evidence for rapid lateral and vertical movement of the Cretaceous Forebulge: Late Albian Westgate alloformation, NE Alberta” GeoConvention. Calgary. Canada.

Awards

An employee of the Month, 1091 Loblaw Pharmacy Dec 2015

Educational Muslim Achievement Awards Night Scientific Research Award May 2014



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