Center Representative Customer Service

AUDREY CUSHMAN

*** ******** ***, ******* ** ***91

707-***-**** **************@*****.***

OBJECTIVE

Call center representative with 17+ years of hospitality and customer service experience. Looking to leverage my communication skills and passion for delivering quality support.

PROFESSIONAL SKILLS

I have customer service skills, telephone etiquette, needs assessment, cash register-point of sales. Ability to work in a fast-paced environment.

EXPERIENCE

Opened the restaurant at 5:30 am.

Responsible for setting the registers up at the beginning of the shift.

Got change for the servers when needed.

Called in employees when asked by the owner.

Proactively assets customer needs. Balance register each shift in a timely manner, resulting in 100% positive balance.

EDUCATION

8/2019 To Present

I have a certificate in Administrative Assistant. I am presently going to school to achieve my Medical Front Office Certificate.

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