Customer Service Support Technician

***************@*****..***

Elexia Sanders

Objective: Efficient and able to work independently, utilize good judgement and possess the ability to work in

partnerships and communicate clearly with associates at all levels.

Skills: Knowledgeable in technology Windows & Apple Operating System, iPhone, androids, and

troubleshooting Customer service, Cashier, Sales

associate, stocking.

Work Experience: Carvana/ Support Technician Specialist 8/18-9/21 Answer calls in a professional manner. Troubleshoot customer issues with tablets, computers, laptops, iPhones, and androids quickly and efficiently. Ability to type more than 50 words per minute. Utilize a ticket system to document information regarding the issue. Assist with customer follow ups and guarantee satisfaction.

Amazon/ Supervisor 10/21-05/22 – Unload trucks, receive and locate inventory in warehouse. Inspect all packages and orders before shipment. Pick, pack, and sort all inventory. Comply with all safety and production standards. Scan and label all inventory build pallets for shipping. Stand 8-14 hours, lift over one hundred pounds, comply with all physical requirements.

Education: Mumford High School (Graduated) - 2019

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