James Cook
Medical Assistant
Hammond, LA *****
********@***.***
Patient Advocate
Authorized to work in the US for any employer
Work Experience
Operations Manager
Dunn and Sonnier - New Orleans, LA
June 2016 to Present
Daily operations/ sales / floral designer/ delivery/ installations/ website updates/ online orders/ staffing Medical Assistant
Internal Medicine Specialists - New Orleans, LA
March 2011 to November 2017
Responsibilities
Assist physician with procedures/vitals/medical records/prior authorization/prescription refills/triage/ medication sample control/wound care/diabetic management Accomplishments
Assist in starting a Diabetic Education Class for patients with Educators from Novo Nordisk/ brought Boston Heart labs to the practice for testing patients/member of the Employee Focus Group/Fine Needle Aspiration/COPD medication training for patients/Insulin and weight management for Diabetics/ Skills Used
Patient Care/Diabetic Education/Hospital Admission/Intergy Computer Skills/Medical Records/plan continuing education classes/work closely with Drug Reps on new medications/ cross train with different Internal Medicine doctors/train patients on daily blood sugar testing/ train patients on COPD inhalers/ wound care/suture removal/assist with Research patients with different programs Pharmacy Technician
Carter's Pharmacy - Garden City, GA
August 2006 to September 2010
Input patient insurance & billing information/verify insurance coverage/fill prescriptions/inventory control/sales/patient consultation
Pharmacy Technician
Walgreens - Hilton Head Island, SC
December 2005 to August 2006
Input patient & insurance information/ inventory control/stock inventory/patient consultation/verify insurance/cashier/verify billing information
Education
Medical Assistant in Medical
Eastern College of Health Vocations-New Orleans - New Orleans, LA September 2010 to March 2011
High School Diploma in General
West Jefferson High School
August 1974 to January 1978
Skills
• Microsoft Excel (5 years)
• Microsoft Word (10+ years)
• Intergy (6 years)
• CPR (8 years)
• EKG (7 years)
• Data Entry (8 years)
• Filing (10+ years)
• Medical Records (8 years)
• Receptionist (10+ years)
• Medical Terminology (8 years)
• Vital Signs (8 years)
• Customer Service Skills (10+ years)
• Customer Service (10+ years)
• Front Desk (8 years)
• Pharmacy Technician Experience (8 years)
• Triage (8 years)
• EMR Systems (8 years)
• Insurance Verification (8 years)
• Fundraising (10+ years)
• Experience Administering Injections (8 years)
• Medical Billing (8 years)
• ICD-10 (8 years)
• Medical Office Experience (8 years)
• Patient Care (10+ years)
• Computer Skills (10+ years)
• Anatomy Knowledge (8 years)
• Medical Scheduling (8 years)
• CPT Coding (8 years)
• Venipuncture (8 years)
• Epic (8 years)
• Medical receptionist (8 years)
• Office experience (10+ years)
• Patient service (8 years)
• Administrative experience (10+ years)
• ICD Coding (8 years)
• Phone Etiquette (10+ years)
• Medical Coding (8 years)
• Nursing (8 years)
• Floral Design (7 years)
• ICD-9 (8 years)
• Laboratory Experience (8 years)
• HIPAA
• Microsoft Powerpoint
Links
http://Linkedin.com
Military Service
Branch: US Navy
Service Country: United States
Rank: E3
January 1978 to October 1982
Yeoman/ officer records/ administration/ Top Secret Security Clearance Commendations:
Meritorious Unit Award
Certifications and Licenses
Pharmacy Technician
CPR Certification
BLS Certification
Assessments
Electronic Medical Records: Best Practices — Highly Proficient December 2019
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Verbal Communication — Highly Proficient
December 2019
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Conscientiousness — Proficient
December 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient
Nursing Aide Skills — Proficient
March 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient
Attention to Detail — Highly Proficient
March 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Protecting patient privacy — Expert
September 2021
Understanding privacy rules and regulations associated with patient records Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Maplewood Civic Assosciation
January 2011 to October 2016
Served as a Board Member from 2012 - 2016, Served as President from 2014 - 2016 Steamboat Club
May 2016 to Present
Currently serve as Secretary
Additional Information
Actively serve with different groups fundraising for Children with Cancer. Am a member of the Internal Medicine Specialists Volleyball Team. Assist with the Internal Medicine Specialists "Adopt a Family" for Christmas. Assist with serving the Homeless Thanksgiving Dinner.