Service Representative Customer

Jose Valdez

************@*****.***

Education

Treasure Lake High: June 1996- June 1997 Indiahoma OK.

Pueblo Community College August 2005- May 2007 Pueblo, CO.

Work Experience

City of Albuquerque

Motor coach operator

October 2021 to current

Driving city buses 60 to 40 ft obeying all rules of the road. Responsible for all writer. Safety pre and post trip inspections on the vehicle

Heritage Home Health Care January 2016-Current

Patient Caregiver

●Aided patient with daily duties,

●Transportation of patient

Lowes January 2019- April 2021

Customer Service Representative

●Assisted inbound customer calls placing

●Researched current and past orders

●Operated multiple programs at one time.

Trugreen Lawn Care May 2018- Jun 2018

Merchandise Representative

●Promoted company products

●Established relationships with customers to maintain satisfaction

●Cataloged progress of sales while utilizing multiple programs

S&P Data Nov 2014- Aug 2015/Nov 2016- Dec 2016

ADT Security Services Customer Service Representative

●Prioritized Inbound customer relations

●Initiating outgoing promotion calls

SITEL Aug 2016-Nov 2016

Customer Service Representative LVL 2

●Answering inbound customer calls in the Retention Dept

●Aiding with billing issues

●Ensured customer satisfaction

Convergys Apr 2016-Aug 2016

Advanced Technical Support

●Troubleshooting handheld devices to ensure customer satisfaction

●Utilized company chat systems

Walmart Nov 2011- Aug 2015

Maintenance Associate/ Produce Manager

●Cleaning restrooms, swept floors along with other janitorial and maintenance duties

●Organized and displayed produce for sale

Signature Offset May 2012-Oct 2012

2nd Pressman

●Operated printing equipment such as dev/tensor as a second pressman filling ink fountains

●Jogging and stacking of finished product.

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