Customer Service Billing Specialist

Location:

Posted:

September 20, 2022

CYNTHIA PISCOPO

Mobile: 754-***-**** / *********@*****.***

PROFESSIONAL SUMMARY

Dedicated employee with over 20 years of fast paced and high-volume customer service.

Expertise in customer relations, finance, accounting and office management as well as

motivating and inspiring co-workers.

HIGHLIGHTS

Creative problem solver

Collaborative team player

Proactive, energetic, self-starter

Customer Care focused

EXPERIENCE

Toll/Parkland Golf & Country Club Banquet Supervisor 10/2014 – 07/2022

Tasked with exceeding guest experience expectations with friendly customer service and promotion of company hospitality.

Coordinated and supervised the execution of all banquet functions to ensure clients specifications.

Communicated directly with guests to get customer feedback, using understanding and empathy to resolve customer’s concerns.

WSI WASTE SERVICES, INC - Deerfield Beach Office Administrator 2008 – 2014

Managed day to day office operations, uncovered customer’s needs and followed through with solutions.

Represent the company in a professional and courteous manner at all times.

Report and maintain weekly inventory log of materials on property. Assisting and scheduling of various haulers on daily basis for outbound materials.

GOLD COAST VENDING – Pompano Beach Billing Specialist 01/1999 –01/2008

Performed a wide range of accounting analysis related to parts, service and system billing.

Interacted with outside vendors and internal departments on issues relating to A/R and Cash management.

Employed strong communication skills to match customer needs to the right products, features and services as well.

EDUCATION

Plymouth University – Plymouth, N.H. May 1983

Bachelor of Science: Business Administration