Scrum Master Agile Coach

RUTH AGBOR

240-***-**** ***********@*****.*** Dallas Texas

SUMMARY

An Accomplished Scrum Master and Agile coach, with over 8 years of diligent experience in software delivery with a specialty in Information Technology and Financial institutions. coached organizations, teams, and individuals while embedding agile values and mindsets. Experienced in managing multiple initiatives simultaneously maintaining focus on the highest priority tasks. Devoted servant-leader capable of delivering large-scale software and projects on time by effectively collaborating, facilitating, leading, and coaching multiple Scrum teams. Passionate about transitioning struggling or fledging teams to an agile environment. Leading multiple teams on various projects through SDLC using Agile frameworks such as Scrum. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused, and delivering success in a rapidly evolving and dynamic environment

SKILLS

SKILLS/COMPETENCE & TOOLS

SDLC Tools: JIRA/Confluence, TDD, BDD, DevOps, CI/CD, Jenkins, Chef, Kanban, Bitbucket.

Microsoft Office Suite: PowerPoint, Word, Outlook, Excel, Access.

Agile/Scrum coaching, Scrum, Scrumban, DevOps, Agile project management

Kanban, Jira/Confluence, Agile transformation, Facilitate Meeting.

Impediment removal, SDLC, Excellent communication skills, Documentation

Management, Project risk management, Lean agile, Customer interaction

Extensive Scrum ceremonies

Azure

Strong problem-solving skills and ability to multi-task

Excellent communication skills

Methodologies: Agile and Waterfall

Agile Management Tools (JIRA, Visual Studio)

Virtual Platforms: Skype for Business, WebEx, Zoom, Microsoft Teams, Google Teams

Finance

Healthcare

EXPERIENCE

Agile Scrum Master

SBA (Small Business Administration)

January 2018-Current – Forth-Worth, TX

Facilitates Scrum Events and working sessions as needed by the team to create a shared understanding and enable team decision-making

Educates on effective product backlog maintenance practice or tunes existing practices, collaborating with Product Owners

Ensures transparency of backlog items and all Scrum Artifacts

Establishes or adjusts empirical product planning, and helps the team create Sprint Goal and Product Goal

Supports the team's focus on creating high-value increments meeting the Definition of Done

Uses powerful questions to cause the team to reflect on practice and processes as needed

Teaches practices that fit inside the Scrum Framework that allow the team to more effectively operate and collaborate

Protects the team from those outside the team whose interactions are not helpful

Builds a trusting and safe environment with an emphasis on problem-solving and taking care of people

Experienced with product roadmaps development and influencing key stakeholders for buy-in on business priorities

Experienced in managing the creation/grooming of user stories and defining acceptance criteria in Scrum

Support product evolution by engaging with stakeholders and sponsors, identifying, and documenting potential requirements or business opportunities, supporting the Product Vision and Roadmap, and aligning stakeholder expectations

Managed a team of 10 people across 4 locations, to deliver software solutions/features for oracle cloud architectures that address customer business requirements and identified problems

Resolve team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization

Facilitate and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective

Work with several agile methodologies including Scrum, Kanban, and scrum-ban to coordinate and support software deployment activities such as requirements, design, development, QA, and Business and User Acceptance Testing (UAT) activities

Technical Scrum Master /Agile Coach

CIGNA

April 2015-Dec 2017

Coach, mentor, and train teams on Lean-Agile principles and practices leveraging Kanban and Scrum frameworks

Introduced and facilitated the team's Agile Scrum Ceremonies (Iteration Planning, Daily Scrums, retrospectives, stakeholder meetings, and software and System demonstrations) for scrum teams

Provide support to Implementation Lead for integrated roadmap planning activities Lead boldly and utilize hard and soft skills to influence participants of all levels toward the common goal

Facilitate cross team collaboration with the internal teams to fully understand business requirements and desired business outcomes concerning production issues

Ensure project and backlog roadmaps are prioritized through clearly defined criteria and ROI sizing

Responsible for enacting SCRUM values and principles: facilitate Daily SCRUM meetings; organize Sprint Planning/Grooming sessions, capacity planning; daily standup meeting; Sprint Reviews and Retrospective

Use JIRA to maintain the product backlog and sprint backlog and to create and track user stories, sprint planning, tracking, and managing sprints

Protect the team from outside interference, remove impediments, resolve conflicts, and escalate to higher management when necessary

Enacted change and continuous improvement increasing the productivity of Scrum teams by 25% and the quality of deliverables by 40%

Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support, and team building materials.

Scrum Master

Copart Inc.

March 2014-March 2015

Partner with business leaders, product owners, and development teams to define and manage backlogs, set goals, and accurate forecasts, gather feedback and ensure the software is delivered reliably and predictably.

Organize and run sprint ceremonies for assigned teams, e.g., facilitate Aha board, planning, stand-ups, reviews, and retrospectives.

Discovery and relationship building to gain a strong understanding of each team, the product's vision, commitments, and end user personas.

Ensuring the team can work independently during the sprints, generate, and sustain velocity/flow and identify the value of each iteration.

Coach and assist product managers with backlog creation, refinement, and prioritization

Provide support to ensure on schedule and accurate time tracking for epics and sprints

Anticipate and remove impediments to keep teams highly productive while focusing on outcomes, not output.

Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.

Facilitate team alignment, prioritization, estimation and planning, internal and external communication, problem, and continuous improvement

Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs

EDUCATION AND TRAINING

Bachelors

TOWSON UNIVERSITY, BALTIMORE, MARYLAND

PROFESSIONAL CERTIFICATIONS.

Certified Scrum Master

Google Agile Project Management

Google Foundation of Project Management

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