Cedetrica McBride

C U S T O M E R S E R V I C E R E P R E S E N T A T I V E T H A T I S

C O N S T A N T

OBJECTIVE

Secure a customer service position in a reputa

ble organization to expand my learnings, kno

wledge, and skills. Secure a responsible career

opportunity for a CSR POSITION and also grow

with this career journey

PERSONAL DETAILS

DOB : 06/06/1985

Gender : Male

Nationality : Black

Marital Status : UnMarried

Languages : +1-803-***-****

SKILLS

Quality Assurance Quality Control Scheduling Task

Delegation Task Management

EXPERIENCE

MCDONALD'S

CSR/CASHIER

Duration - May 2004 - June 2008

Handle cash, credit or check transactions with customers Scan goods and collect pay ments Ensure pricing is correct Issue change, receipts, refunds, Count money SYKES

CSR

Duration - July 2014 - June 2019

Take customer calls and provide accurate, satisfactory answers to their queries and c oncerns De-escalate situations involving dissatis ed customers, o ering patient assis tance and support Call cli

PEPSI

Merchandiser

Duration - September 2017 - March 2020

Ensure that stores, shelves or websites are stocked with the right types and quantitie s of products Display, arrange, price, and rotate products in store Maintain store shel ves by removing dated or

EDUCATION

KAPLAN UNIVERSITY

Penn Foster - Pharmacy Technician

Grades - 3.5 CGPA

Year of passing : 2005

TECHNICAL COLLEGE

Central Carolina Technical College - Associate in Art Human Service Grades - 3.4 CGPA

Year of passing :

INTERESTS

Attention to Detail Active Listening Skills Improving Customer Experience Building Cu stomer Loyalty Positive Attitude Bilingual Customer Support Time Management Inter personal Skills Complaint

Secure a customer service position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible ca reer opportunity for a CSR POSITION and also grow with this career journey DECLARATION

803-***-****

adsnfn@r.postjobfree.com

425 Ridgeway Street Sumter SC 2

9153

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