Csr Customer Service
Resume:
Cedetrica McBride
C U S T O M E R S E R V I C E R E P R E S E N T A T I V E T H A T I S
C O N S T A N T
OBJECTIVE
Secure a customer service position in a reputa
ble organization to expand my learnings, kno
wledge, and skills. Secure a responsible career
opportunity for a CSR POSITION and also grow
with this career journey
PERSONAL DETAILS
DOB : 06/06/1985
Gender : Male
Nationality : Black
Marital Status : UnMarried
Languages : +1-803-***-****
SKILLS
Quality Assurance Quality Control Scheduling Task
Delegation Task Management
EXPERIENCE
MCDONALD'S
CSR/CASHIER
Duration - May 2004 - June 2008
Handle cash, credit or check transactions with customers Scan goods and collect pay ments Ensure pricing is correct Issue change, receipts, refunds, Count money SYKES
CSR
Duration - July 2014 - June 2019
Take customer calls and provide accurate, satisfactory answers to their queries and c oncerns De-escalate situations involving dissatis ed customers, o ering patient assis tance and support Call cli
PEPSI
Merchandiser
Duration - September 2017 - March 2020
Ensure that stores, shelves or websites are stocked with the right types and quantitie s of products Display, arrange, price, and rotate products in store Maintain store shel ves by removing dated or
EDUCATION
KAPLAN UNIVERSITY
Penn Foster - Pharmacy Technician
Grades - 3.5 CGPA
Year of passing : 2005
TECHNICAL COLLEGE
Central Carolina Technical College - Associate in Art Human Service Grades - 3.4 CGPA
Year of passing :
INTERESTS
Attention to Detail Active Listening Skills Improving Customer Experience Building Cu stomer Loyalty Positive Attitude Bilingual Customer Support Time Management Inter personal Skills Complaint
Secure a customer service position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible ca reer opportunity for a CSR POSITION and also grow with this career journey DECLARATION
*****************@*****.***
425 Ridgeway Street Sumter SC 2
9153
Contact this candidate