Customer Service Experience

Perla Maldonado

**** ******* **. ******* ****, IL 60133 773-***-**** ***********@*****.***

Objective

To obtain a career in customer service where I can display my interpersonal skills and serve customers with their daily inquires while providing a premier customer experience.

Qualifications

Able to multitask, prioritize work activities, foresee potential obstacles, and create plans to meet committed deadlines.

Mature, self-motivated, decisive leader and excellent team player with interpersonal skills and troubleshooting abilities.

Experience

FLOOR COORDINOTAR/ LEAD SERVER PANCHO PISTOLAS RESTAURANT CHICAGO, IL DECEMBER 2014-PRESENT

Provide customers with updates and suggestions of menu items.

Greet and coordinate customer sitting arrangements quickly and efficiently.

Take itemized food order from the dining area to the kitchen.

Up sale food items and ensure a satisfying customer experience.

ASSISTANT SUPERVISOR LA PALAPA RESTAURANT CHICAGO, IL MAY 2011- DECEMBER 2014

Ensured customer satisfaction by customizing to customers’ needs

Organized seating for all servers

Coordinated employee schedules

Performed end of day procedures

Personal Development

Technological Skills: Proficient in Microsoft Word, MS Power Point, MS Office, Excel, and Internet Browser,

Languages: Fluent in Spanish and English

Education

General Education Development, St. Augustine College (August 2012)

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