Sales Associate Protection Specialist
Resume:
Jabrill C. Jemison
*** **** **. *., ***** Falls, MT
********@*******.***
Objective: seeking entry level position, just looking for a transition from a job into a career.
Highlights:
Flexible
Excellent customer interaction
Organized
Friendly
Directing Visitor
Microsoft Word
Forwarding phone calls
Filing
Internet
Routing Phone calls
Reliable
Respond to inquiries
Office Equipment
Message taking
Money handling
Decision making
Adaptable
Listening
Sorting
Cdl intrastate learners permit
Experience: Ross Dress For Less Great Falls, Montana
Store Protection Specialist Nov 2017 to Current
Communicated with customers, employees and other individuals to answer questions, disseminated and explained information, took orders and addressed complaints.
Filed and maintained records.
Troubleshot problems involving office equipment, such as computer hardware and software.
Answered telephones and gave information to callers, took messages and transferred calls to appropriate individuals.
Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately.
Resolved customer complaints.
Greeted customers entering establishments.
Provided direction and assistance to Customers.
memorize and recite periodic balance sheets of amounts and numbers of inventory stolen current year compared to last year.
Ross Dress For Less Great Falls, Montana
Sales Associate Sep 2011 to Nov 2017
Processed merchandise returns and exchanges.
Requested information and assistance using paging systems.
Resolved customer complaints.
Trained New Associates and achieved significant improvements in their productivity.
Executed daily operations of the Fitting Room.
Conferred with customers by telephone and in person in order to provide information about products and services, to take orders and cancel accounts, and to obtain details of complaints.
Checked to ensure that appropriate changes were made to resolve customers' problems.
Referred unresolved customer grievances to designated departments for further investigation.
McDonalds Great Falls, Montana
Cashier 2005 to 2009
Received payment by cash, check, credit cards, vouchers, and automatic debits.
Resolved customer complaints.
Maintained clean and orderly checkout areas.
Greeted customers entering establishments.
Computed and recorded totals of transactions.
Processed merchandise returns and exchanges.
Education: Great Falls High School
High School Diploma 2009
References: Pauline philips-Manager 406-***-****
Ross Dress For Less
Malissa Noteboom- Assistant Manager 406-***-****
Ross Dress For Less
Shai Mcanally- Shift Manager 406-***-****
Ross Dress For Less
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