Customer Service Resources Administrator

Roshi ***** Monte Verde Dr.

Laguna Niguel, CA ***77

Nakheei Mobile: 949-***-****

Email: *****.*@*********.***

Objective Ambitious, upbeat and responsible employee eager to work in the Cosmetics industry in

marketing and sales position where I can utilize my organizational and social skills to help better the company.

Experience 2017 - 2022– Esthetician, Nordstrom Spa, South Coast Plaza, CA

Knowledge of all facials offered at the Spa, including Restorative Peels, Organic & Chemical, Medical Grade Peels, Oxygen Infusion, Microdermabrasion, Collagen Facials, Instant Glow Airbrush Tan, Waxing, Lash & Brow Tint. My duties includes greeting my clients, offering the facial suitable to their skin type, follow-up calls, introducing specials, marketing and products recommendation/sales.

2010 - 2021 - Human Resources Administrator, SP Carpet Pros Inc., Orange, CA

Managing Hr department for a 550 employee company that performs flooring Installation for The Home Depot & Lowes Corporation in multiple States. Duties includes New Hires, Terminations, benefits, labor law, background check, insurance and worker’s compensation.

2008 – 2011 - Esthetician, Laguna Laser Cosmetics, Laguna Hills, CA

Creating marketing strategies and implementation. Doing facials, microdermabrasion and chemical peels. Assisting with the Dr. for pre and post laser treatments, help with Botox & filler injections, Cosmetic product purchase and sales.

2003 – 2008 - Marketing and Management, Pacific Laser Cosmetics, Irvine, CA

Managed the Cosmetic office that had 5 day spa locations and 2 satellite locations.

Assisted the Doctor and PA with procedures, lecture & presentations, schedules, and purchasing of products.

2000 – 2003 - Consultant, Allure Cosmetic Institute, Orange, CA

Laser Hair removal & consulting with patients. Marketing, Sales, Customer Service, Scheduling

and Client follow ups.

Training Lake Forest School of Beauty – Esthetician License

Acton Technical College, London, UK - Studied Computer Science,

Pitman College, London, UK - Secretarial Degree (Shorthand and Typing Speed 100/80 wpm Haddaf High School & Dr. Valley Ollah High School - Commerce Diploma

Landmark Education - Training for Communication Curriculum and also volunteering

Skills PayChex System training, background checks through First Advantage, Microsoft Word, Excel & PowerPoints. Excellent people skills and connecting through upbeat personality.

References Available upon request.

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