Customer Service Support Supervisor

Ya Fatou Jammeh

**** **** *** *******

Montgomery Village

MD, 20886

CAREER OBJECTIVES

I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive knowledge in the banking and retail industry, I love to learn, and am always up to a challenge whatever the situation. I get along well with others, whilst also working efficiently on my own. I am a dedicated worker seeking a career with a company that has potential for growth and advancement.

WORK EXPERIENCE

Whole foods Market (08/2019 to present)

5269 River Road, Bethesda

Store Support Supervisor

Duties: Assist with the Schedule…. Supervise cashiers on the floor, make sure breaks are given on time and assist with difficult customer situations. Motivates, Mentors and guide team members that I see potential.

Arbor Place Dementia Care (12/2021 to present)

Rockville

Caregiver

Duties: Assisting Elderly dementia residents with their needs and caring for them

Bank of America (11/2009 – 04/2011)

Teller

Duties: Process all customer transactions like deposits and withdrawals. Cash out my till and bulk cash. Count the vault after closing.

EDUCATION

07/12/2019 – up to date University of Maryland University College

Adelphi Campus

College Park

Bachelors: Accounting &Economics

SKILLS

I possess good customer service skills, a genuine interest in the success of my team at all times, dependability, responsibility, flexibility, integrity, attention to detail and results oriented.

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