Service Manager Shop Supervisor

Ronald Broughton

***** ******** ****** ****, ******, AL 36587

Phone: 251-***-****

Email: **************@*****.***

Objective

Desiring a Service Manager position that will utilize 15 years of leadership experience along with skills of training new staff, delegating tasks, commitment to safety, customer satisfaction and achieving company standards.

Employment History

07/2022 - 09/2022

Shop Supervisor

B & R Camper Sales, Theodore, AL

Directly supervised and coordinated the activities of mechanics, installers, and repairers. Checked in customers and advised them on recommended services. Supervised technicians by giving them daily assignments and then inspecting the quality of repair work. Conducted weekly safety meetings with technicians.

02/2018 - 07/2022

Automotive Service Manager

Pep Boys, Mobile, AL

Supervised a staff of automotive technicians. Assigned daily automotive repair assignments to technicians. Followed up to make sure that repairs were completed to satisfaction. Conducted daily safety huddles to review techniques to preventing accidents. Sat in on conference calls to discuss profit and loss statements. Regularly managed inventory along with ordering tires and parts on an as needed basis.

12/2008 - 02/2018

Paramedic Supervisor

Newman's Ambulance, Mobile, AL

Collaborated with other officials to prepare and analyze damage assessments following disasters or emergencies. Handled scheduling of paramedics and technicians. Maintained inventory and ordered supplies. Responsible for check-in and check-out of tools and supplies. Assisted with patient care during medical emergencies.

02/1994 - 08/2016

Fire Service Driver

Mobile Fire Rescue, Mobile, AL

Responsible for traveling to emergency medical situations to provide a range of care to patients. Duties included assessing the patient and their environment, administering procedures like CPR and stabilizing patients for transport to the hospital if needed. Responded to fire alarms quickly to regulate and extinguishing forest or building fires. Operating firefighting and rescuing equipment such as aerial ladders, axes, fire hoses etc. Provided emergency medical services with compliance to established standards.

Education History

Emergency Services

5 years of College studies

University of South Alabama, Mobile, AL

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