Customer Service Warehouse

CALEB LIN

***** ********** ****** ***** *** Walnut, California, 91789 909-***-****

***********@*****.***

PROFESSIONAL EXPERIENCE

CityOcean, Diamond Bar, CA

Customer Service, June 2019 - November 2021

Assisted customers with their shipments coming from overseas.

● Handled all aspects with container moves, making sure there were no issues or delays with the container.

● Helped with documentation, creating them and sending them out to the customer.

● Assisted customers with their shipments coming from overseas. Handled all aspects with container moves, making sure there were no issues or delays with the containers.

Creative Home Furniture And Design, Ontario, CA

Inventory Management, August 2018– May 2019

● Managed and Organized warehouse inventory with the Furniture Wizard program.

● Worked closely with Interior Designers and stagers, providing them the props and furniture they needed from Inventory.

● Organized the transportation of props and furniture to location.

● Assisted with the on-site Staging projects.

● Ordered new furniture pieces as requested by Designers/Stagers.

● Generated invoices and quotations for clients.

Topocean, City of Industry, CA

Customer Service, February 2015 – August 2017

● Assisted in maintaining correct and accurate data, so that the orders could run more smoothly.

● Handled invoices so that neither side would have any issues with payments.

● Ran reports for the customer service team, so each member would have a clear schedule of the shipments that they were working on.

● Maintained relations with truckers to obtain competitive quotes. EDUCATION

Walnut High School, Walnut, CA

ADDITIONAL SKILLS

● Proficient in Microsoft Office

● Bilingual in English and Chinese

● Web and tech savvy

● WPM: 65-75

Contact this candidate