Production Operator Customer Support

CURRICULUM VITAE

MOHAMMED SAUD

S/O Fairoz khan

Door # 137, 7th cross

A.J Block N R Mohalla

Mysore – 570007 Mobile No; 734-***-****, 991-***-****

Email:*****************@*****.***

OBJECTIVE:

Seeking a career with a progressive organization where I can utilize my skills, knowledge and experience in management in a challenging role allows for advancement and growth.

EDUCATION QUALIFICATION:

Sl.No

EXAMINATION

NAME OF SCHOOL/COLLEGE

BOARD OR

UNIVERSITY

YEAR OF PASSING

MARKS 1

S.S.L.C

M.E.S High School

K.S.E.E.B

2008

55.5

2

I.T.I in Electronic

M.E.S I.T.C

N.C.V.T

2010

66

3

APPRENDISHIP

A.P.C

N.C.V.T

2011

72

STRENGTH :

ØPositive Attitude.

ØAbility to work in a team as well as individual.

ØAnalytical Skills.

ØDedication, Devotion and determination towards work.

EXPERIENCE

1) Company Name : A.P.C by Schneider electric

Designation : App trainee.

From : Oct 29 2010-Oct 28 2011

2) Company Name : Amphenol Interconnect India Pvt Ltd. SEFEE Division

Designation : Quality operator

From : NOV 25 2011 – JUN 20 2012

JOB PROFILE:

·Responsible for Incoming Inspection, MRIR's, Non conformance accounting.

·Involved in (MRB) Material Revision Board, for Review of NC components from suppliers, Defect Analysis

·Responsible for In process Inspection, Final Inspection and Electrical Testing (CCM) of harness and Talent Tester

·Involved in Calibration and validation Activities,repairing of hand tools used in production

·Daily reporting about NC's Detected in production line, Patrol inspection and testing.

·Responsible for my Team functions and improvements.

·Involved in 5'S and Kaizan activities.

·Good exposure in ISO & AS9100 Standards

3) Company Name : Omega Power Technology

Designation : Service Engineer (ups)

From : Jun 2012-sep 2013

JOB PROFILE:

·Responsible for servicing all (PSDR) 1KVA-3KVA.

·Responsible for installation of (UPS-Inverter) 1KVA-20KVA.

·Responsible for Maintaining Documents of delivery report, service report etc...

·

4) Company Name : Ge Bel Pvt. Ltd.

Designation : Production Operator

From : Oct 2013-Nov 2014

5) Company Name : Arise India Ltd

Designation : Service engineer (ups & invertor)

From : Feb 2014- Feb 2015

6) Company Name : Hitachi Hi-Rel Power Electronics Pvt. Ltd.

Designation : Store manager /service engineer (UPS-CSD)

From : May 2015- Jun 2020

JOB PROFILE:

·Responsible for servicing all (UPS) 1KVA-120KVA Board level.

·Responsible for installation of (UPS) 1KVA-200KVA.

·Responsible for interacting with customers directly for all service issue (phone/mail).

·Responsible for handling service escalations customer satisfaction along with company policies.

·Responsible for Maintaining Doc like Incoming Dc, Outgoing Dc, stock statement of the South India region.

·Responsible for all spares activities.

·Department itself says the description Customer support department(CDS) service.

PERSONAL DETAILS:

Name : MOHAMMED SAUD

Father's Name : Fairoz khan

Date of Birth : 20/11/1993

Sex : Male

Nationality : Indian

Religion : Muslim

Marital Status : Single

Languages : Hindi, English, Kannada

DECLARATION

I certify that above mentioned information is correct to the best as my knowledge and nothing has been concealed.

Date:

Place: yours faithfully

(MOHAMMED SAUD)

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