Texas Health Resources/HHM Health Front Desk/Insurance
Verification Specialist
Assist patients with intake forms
Checked Patients in for appointments on a daily basis Collect fees from patients
Scheduled and canceled appointments for patients
Verified patients insurance for next day appointments Billed and Coded in patients charts ICD9-ICD10.
Copied Patients medical records as needed
Assembled Patients Charts/scanned patients information in chart Referred Patients for Different procedures as needed Answered extremely high volume calls as well as took message from patients on a daily basis
Mutiple of other offices duties as needed
December 1993 - August 2007
Kaiser Permanente-Los Angeles, CA Front Desk/Physician Scheduler
Assist Patients with filling out forms
Checked patient in for appointments.
Collected Patients fees for service.
Keyed in doctors orders as needed.
Answered high volume calls took messages for staff on a daily basis Scheduled and canceled Patients on a daily basis.
Managed charted room of 2000 or more charts on daily bases (assembled charts stamped charts for appts filed paper work in charts put charts in numerical order on shelves and mutiple of other chartroom duties as need.
Builded provider schedules on a daily basis.
Completed doctor and staff payroll on weekly basis. Performed data entry for Clinical Staff Scheduled
Mutiple of other office duties as needed.
November 1988-June 1991
Medical City Dallas Hospital Dallas, TX Scope Tech/Secretary Cleaned scopes after each procedure
Assist Patients with filling out forms for procedure Answered phones took messages
Typed department policies and procedures for manager Filed paperwork in charts
Assisted doctors with procedures as needed
Multiple of other office and clinical duties as needed EDUCATION:
Medical Claims Administration
LA Harbor College-Harbor City, CA
Certificate of Completion November 2003
SKILLS:
Outpatient chart Management, Medical Terminology, Microsoft Word, Outlook, Excel, Power Point, Timekeeping/Payroll System, ECW, Athena, EMDS, EPIC, TMHP variety of healthcare system BCBS Avality etcs.
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