GLORIA H DURAN
*****.****@******.***
************@*****.***
San Bernardino, CA 92410
Phone # 346-***-****
Summary
As your Security Supervisor for Sodexo, I feel I would be a great asset to you due to my work experience. I work well under pressure, a team player, bilingual in Spanish and the sky is no limit. Proactive individual with great organizational skills. Energetic and responsible approach over 10 years working in fast-paced environments. Trusted to handle a multimillion dollar contract managing over 200 security officers.
Astute Deputy Sheriff skilled at fostering public safety through timely response and resolution of public and domestic disturbances. Exceptional communicator with skill for alleviating tension in high- pressure situations. Well-versed in overseeing jail operations and monitoring inmate behavior to maintain safety.
Resourceful Deputy Sherriff with over 5 years experience maintaining secure environments while providing effective security presence and visible deterrent to crime. Personable leader with ability to monitor rule infractions, detect suspicious activities and minimize threats to facilities. Forward-thinking with proven ability to maximize safety.
Skill
Public disturbance resolution
Crime investigation discovery
Clerical
Planning
Customer service
Conflict resolution
Teambuilding
CCTV Monitoring
Bilingual Spanish/English
10-Key touch
Scheduling/ hiring/firing
First Aid/CPR
Supervision
Work ethic
Experience
Fed Ex Ground Bloomington, CA Package Handler
04/2021 - Current
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
Amazon Eastvale, CA Fulfillment Associate
10/2019 - 03/2021
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
Accepted, processed and filled orders quickly and accurately.
Operated handheld scanners to track merchandise throughout fulfillment process.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Assisted in the picking and loading process as required by business needs by efficiently picking and assembling orders.
Used RF scanner to pick items from bins and complete orders.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing. Colorado County Sheriff Department Cat Spring, TX Deputy Sheriff Officer + Jailer 07/2006 - 07/2011
Searched prisoner cells and belongings for contraband and weapons.
Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
Observed conduct of inmates and protected from dangers.
Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
Inspected all incoming and outgoing mail for contraband.
Issued clothing, bedding, and other authorized items to inmates.
Gathered and recorded data including evidence and witness statements for over 500 cases.
Patrolled county and worked with citizens to reduce crime in area. Zimmerman Security (DuPont Chemical Plant) La Porte, TX Security Manager 05/2004 - 05/2006
Supervised and mentored 30 managers and staff members in conscious effort to deliver top-quality security services.
Reported daily activity, incidents and irregularities, including equipment and property damage, theft and presence of unauthorized persons.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Supervised property entrances and exits and monitored employee safety.
Worked closely with IT department to ensure all information on computers and networks was completely secure.
Held routine and surprise drills to keep help security team members practice response plans.
Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
Met safety protocols by providing 24-hour armed internal security for multiple events while monitoring security equipment and operational logbooks to control building access.
Oversaw highly effective security team and managed scheduling and resource allocation.
Monitored and authorized employee and guest access to guard against theft.
Trained new security officers on safety protocols and company standards.
Completed investigations of security incidents and wrote reports for permanent record.
Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.
Wackenhut Security Houston, TX Project Manager
04/1996 - 09/2004
Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
Oversaw workforce schedules and allocated resources in collaboration with facility managers in order to achieve project goals.
Maintained vital business function throughout unexpected events and managed disaster recovery.
Education and Training
Ross S Sterling High School Baytown, TX
- High School Diploma
Stuart Career Center Baytown, TX
- Certificate (Office Education) 05/1988
Lee College Baytown, TX
- Associate Degree (Criminal Justice) 03/1990
University Of Houston - Downtown Houston, TX
- Certificate T.C.L.E.O.S.E. License 06/1997
- Police Academy
System One Travel Academy Houston, TX
- Certificate (Travel Agent) 04/1991