Phlebotomy Trainee

Dawn Miller

Hemlock, MI ***** * 989-***-**** * **********.****@*****.***

Professional Summary

Dedicated Educator with 15+ years’ experience in creating and fostering learning environments for new hires to raise confidence and expand knowledge base. Dedicated to monitoring the progress of Donor Services staff members and ensuring that each trainee exceeds standards within a pre-determined timeframe. I have 20+ years’ experience in Phlebotomy, including sample draws as well as unit draws.

Skills

Donor Service mentoring

Group and individual instruction

Progress Reporting for staff

Time management

Venipuncture/Fingerstick

Interpersonal Communication

Work History

Training and Development, 08/2005 to 5/2021

Versiti Blood Center of Michigan – Saginaw, MI

Eagerly established open communication and positive relationships with new hires, co-workers, and donors.

Taught vein selection and blood extraction protocol in real-time with demonstration materials and in clinical setting.

Coached new hires and current employees on individual level with patience and positive reinforcement.

Devised plans to support personal growth and improvement for sustained success both within and after training.

Taught proper process criteria and practice for mini physical evaluation including Blood Pressure, Temperature, Pulse, and Hemoglobin.

Experienced in creating cohesion between multiple branches of the company (e.g., assuring that Scheduling, Donor Services, and Training & Development align).

Retraining employees according to updated regulations and procedures as well as employees that do not meet metrics.

Performed venipuncture procedures to obtain blood units from Donors for processing. (Blood Bank Units)

Education

Associate Degree: General Studies - April 2010

Delta College – Bay City, MI

Certifications

AHA Certified CPR Instructor 10+ years

Computer proficiency

Training & Development

Detail oriented

Conflict resolution

Conducting Mini physical

Contact this candidate