Customer Service Shift Manager
Resume:
KIMBERLY
GURROLA
® adsn0j@r.postjobfree.com
SKILLS
+ Problem Anticipation and
Resolution
+ Mathematical Reasoning
+ Sanitation Standards Compliance
+ Safe Food Handling
+ Efficient Sales Transactions
+ Workflow Assignments
+ Safety Protocols
+ Customer Service
+ Corporate Standards
+ Critical Thinking
+ Equipment Cleaning
EDUCATION
Leadership Military Academy
Moreno Valley, CA
PROFESSIONAL SUMMARY
Knowledgeable and dedicated customer service professional with
extensive experience in sales industry. Solid team player with outgoing,
positive demeanor and proven skills in establishing rapport with clients.
Motivated to maintain customer satisfaction and contribute to company
success. Specialize in quality, speed and process optimization.
Articulate, energetic and results-oriented with exemplary passion for
developing relationships, cultivating partnerships and growing
businesses.
WORK HISTORY
Burger King - Cook
Moreno Valley, California + 04/2021 - 01/2022
+ Prepared multiple orders simultaneously during peak periods with
high accuracy rate, maximizing customer satisfaction and repeat
business.
+ Changed and sanitized cutting boards, benches and surfaces
between tasks to avoid cross-contamination.
+ Took food orders from cashiers and cooked items quickly to
complete order items together and serve hot.
Angelos Burgers - Cashier
Moreno Valley, California + 03/2020 - 02/2021
+ Operated cash register for cash, check and credit card transactions
with excellent accuracy levels.
+ Worked flexible schedule and extra shifts to meet business needs.
+ Helped customers complete purchases and locate items.
+ Restocked and organized merchandise in front lanes.
+ Worked closely with shift manager to solve problems and handle
customer concerns.
+ Promoted customer loyalty and consistent sales by delivering
friendly service and knowledgeable assistance.
LANGUAGES
Spanish
Native or Bilingual
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