Csr Lead Trainer

John Shields

815-***-****

Objective: Motivated, organized administrative professional with over 20 years experience. Seeking position, where I can utilize my skills and knowledge. Enjoy working in a team environment. Effectively communicate with customers, vendors, and staff. Have ability to quickly adapt to changing work environment. Welcome new challenges. Previous supervising and management experience. Well versed in Microsoft Word, Excel and Outlook as well as in house computer programs.

Experience:

Jacobson/XPO Companies 2014 - Present

• Hostess/Shorewood – Lead Trainer – OSHA Certified Trainer

Warehouse Staff

• Lead Trainer Position at our Hostess Site

• Case Picker/ Order Picker/ Bulk Picker/ Put Aways

• Reach Truck/ Sit Down Truck/ EPJ Certification

• Auditor

• Inventory Control Specialist (Cycle Counting)

• Loading and Unloading Trucks (Sealing Trucks)

• Receiving

• Provia System

• RF experience

• Replenishments and Consolidating locations to make room for more product

• CSR for Inbound and Outbound Orders

• Safety Committee Member

• Training associate on forklifts and Procedures

• Focus Groups

PACTIV/Reynolds 2012 - 2015

Woodridge, IL

Warehouse Staff

• Forklifts Operator

• Picking/Packing

• Inbound/Outbound Lead

Randstadd Services 2009 - 2012

Bolingbrook, IL

Warehouse Staff

• Forklifts Operator

• Picking/Packing

Atlas Cold Storage 2009 - 2012

Greensville, SC

Warehouse Staff

• Supervisor in charge of Production

• Planning. Monitoring, and Appraising job Results

• Implementing, Enforcing Systems, Policies, and Procedures

Education:

High School Diploma

Associates Degree in Applied Science and Literature

OSHA Certified in Forklift Training

Adult First Aid/CPR/AED Certified

Military Experience:

• United States Marine Corps – 1980-1996

• Infantry Team Lean, Camp Pendleton, GA – 1981-1983

• Close Quarters Battle (CQB) Team Member Yorktown VA – 1983-1984

• Security Forces, Naval Weapons Station Yorkville VA – 1985- 1986

• Deployed to Lebanon – 1987-1991

• Instruct, Supervise, Train New Recruits, Provide Security, Inspect and Maintain Military Equipment

• Completed the Specialized Training: Combat Lifesaver Course (CT3) Guidelines

• Received Following Military Awards:

: Armed Forces Reserve Medal

: Global War on Terrorism Expeditionary Medal

: Marine Corps Achievement Medal

• Received the Following Military Certifications

: Certificate of Achievement

: Outstanding Physical Fitness

: Certificate of Appreciation

: Supporting SDDCP Operations

• Deployed to Kuwait – 1991-1996

References:

Available upon Request

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