Service Representative Customer
Resume:
Tony V. Torres
**** *. *** *******, ***. **-E, El Paso, TX. 79936
Cell. 915-***-**** *********@*****.***
Objective: A position in the role of Customer Service Representative. The opportunity to utilize my vast customer service workplace experience in a positive and productive manner.
Education and Training:
El Paso Community College El Paso, TX.
HAZWOPER 1910.120 (Hazardous Waste Operations and Emergency Response) (Certificate of Course Completion)
Occupational Safety Construction Industry (Certificate of Course Completion)
Energy Efficiency and Management (Certificate of Course Completion)
Fundamentals of Residential Building Science (Certificate of Course Completion)
U.S. Army Training Knowledge
Phishing Awareness Course
Safe Home computing
Personally Identify Information (PII) Course
Portable Electronic Devices and Removable Storage Media v2.0
Military Experience U.S. Army
Sgt. E-5
Graduate, Primary Leadership Graduate Course
Graduate, Unit Supply Specialist Basic Technical Course (76Y30)
Fort Leavenworth, Special Operations Response Team (SORT)
Overseas Duty
Honorable Discharge
Computer Skills: Windows, Microsoft Word, Excel, Outlook…
Experience:
10/2021 – 04/2022
Maximus/FEMA
Customer Service Representative
REMOTE
Supervisor: Shamekia Hawkins
Tel. 803-***-****
07/19/2021 – 9/16/2021
Access2Care (Randstad)
Traffic Coordinator
09/2014 to 10/2020
Charles Schwab Corporation
Associate
Military Contractor:
04/2011 to 06/2020
ATAMIR White Sand Missile Range
Senior Data Collector/Data Entry/Quality Assurance: WIN-t Increment (2), Spider Test FOT (3), Access Monitor White Sands Missile Range, NM
Research, Analysis, & Maintenance (RAM Inc.)
Lead General Clerk III WIN-T 13.1, Data Collector WIN-t, Data Collector NIK Project Fort Bliss, TX
Eclipse Business Group (EBGI Inc.)
Role Player: Detainee Operations McGregor Range, NM
11/97 to 02/11
GC Services/MCI/Verizon Ltd
Unit Manager, Customer Service Representative El Paso, TX
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