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Customer Support Desktop

Location:
Centennial, CO
Posted:
September 19, 2022

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Resume:

Steve Hadar

Centennial, CO *****

************@*****.***

+1-720-***-****

Authorized to work in the US for any employer

Work Experience

Supported Living Services & Developmental Disabilities Spectrum - Centennial, CO

March 2018 to Present

HCBS-SLS & HCBS-DD

Home and Community-Based Supported Living Services for adults with intellectual or developmental disabilities. Assistive Technology, Behavioral Services, Peer Mentorship, Behavioral Services, Specialized Habilitation and Supported Community Connections.

Special Programs Manager

MARKETING & MANAGEMENT - Denver, CO

November 2007 to February 2018

Monster, Science Diet

• Direct product launch events for various clients

• Training and supervision of crew members

• Set up and execution of events

Market Manager

MARKETING & MANAGEMENT

March 2003 to January 2008

GMR Marlboro Bar Program

• Brought Denver market up from 38th place to 1st place

• Met all corporate deadlines

• Developed knowledge of Denver market to ensure appropriate venues and successful events

• Worked with clients to set and obtain specific goals and ensure MSA compliance

• Traveled to other markets to assist in training and event execution

• Hired and trained all team members and reinforce enthusiasm

• Established relationships with nightclub managers to sell the program and negotiate contracts Education

Bachelor's degree

Skills

• Contract Negotiation

• Negotiation

• Team Management

• Management

• Sales Management

• Event Planning

• Recruiting

• Account Management

• Business Development

• Outside Sales

• Project Management

• Marketing

• B2B Sales

• Events Management

• Pricing

• Customer Relationship Management

• Branding

• Market Research

• Merchandising

• Research

• Public Relations

• Computer Networking

• Product Development

• Strategic Planning

• Interviewing

• Digital marketing

• HR sourcing

• Analysis skills

• Fundraising

• English

• IT

• Windows

• Microsoft Windows Server

• Software troubleshooting

• Help desk

• Identity & access management

• Customer service

• Customer support

• Technical support

• Search engines

• Marketing management

• Social media marketing

• Social media management

• Leadership

• Continuous improvement

• Business analysis

• Technical support (10+ years)

• Network administration (6 years)

• Help desk (6 years)

• Desktop Support

• Integrated marketing

• Lead generation

• Mobile devices

• Meeting facilitation

• Big 4

• Big 4

• Communication skills

• Salesforce

• AI

• Tax experience (2 years)

• Product management

• Microsoft Outlook

• Microsoft Excel

• Microsoft Word

• Restaurant experience

• Hospitality

• Pre-sales

• Data collection



Contact this candidate