Service Representative Front Desk

Rebecca Taylor

Skills

+ Procient computer sts

Microsoft office, intemet Explorer, MMS, Ma. my

workspace (mop). Mass Serve, H-sersiive and Aa

Patient Evaluation

Sehcviral Heath Azosiment

Individual and Group Therapy

‘Community Resources

TWeatment Plonning and implementation

Substance Abuse reatment

Developing Relationships

Experienced in Peychoanayfic aychotherany

Patient Advocacy

Experience

IMENTAL HEALTH COUNSELOR 02/2020- 72022

Aournewood Hea Systems - Chesnut Mi Ma

«+ Iworkad3-1 and 1-7om-Tolkwih tents about her experiance, emotions, and thoughts

+ Conductin Group sexier. such 9 syppor groups. 2steps program. ange managemen. coping ki. nspronal

geups spituaineaing groups

+ Wat wihctents ost gook. develop reotment plans. ond ganinsgh hough eaten!

+ Wore wih elenty/ pattnsthelpisenity stuns, behaves and hough at near wilh wetness on

recovery

+ Ex cataint My Avatar roges reports ar toup notes and vk sors

+S min chacts. random requency checks $7 mns and 110 meeting wih selection cSene/ patients nos order

[ADMINISTRATOR ASSISTANT 04/2017 02/2000

‘Ourtady Guld House - Kenmore, Ma

'» Answer tne elephone, drect callte corect parson process maintains requests >Wakk andreport any isues fom he

1st floor fo he th rom I0am- lam Menday Saturday >ASist and do what the Manager of he building says todo

FRONT DESK COORDINATOR 03/2015- 11/2017

VHB Voneste Hangen Bustin, ne, Office Team Stating - Watertown, MA

* Operate telephone switchboard to answer, Screen, or erward cal, providing infermation oking messages. or

scheduling appointments

* Bookings managing meeting room bocking sstom

1 Administrative foss- dovering heir mei answering thet phones, sending thet packages ocerng heir ofce

supptes

+ Greet persons entering establhment, determine nature and purpose of vt. and drect or escort hem to speciic

+ Schedule appointments and maintain ond update appointment calendars

Collect sot clstbute. or prepare mail messages. axes courier delverios

(MEMBER SERVICE REPRESENTATIVE 12/2015 02/2014

Tufts Heath Plan - Watertown, MA

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