Housekeeper Customer Service

CYNTHIA A. YOUNG

443-***-**** ● ***********@*****.***

QUALIFICATIONS SUMMARY

Competent and dependable housekeeper with experience in private residences as well as large hospitals. Valued for impeccable standards in maintaining a clean, sanitized, tidy and pleasant environment for hospital patients, visitors, and staff. Skilled at selecting the best tools and methods for all cleaning jobs.

RELEVANT SKILLS

●Steam Cleaning ● Vacuuming & Mopping ● Carpet Cleaning & Wood Floors Polishing

● Silver Polishing ● Daily & Deep Cleaning ● Window Treatment Cleaning

● Handling Chemicals ●Dusting & Polishing ● Room Tidying & Organizing EXPERIENCE HIGHLIGHTS

Cleaning Expertise

● Clean, stock, straighten patient rooms to prepare for new admission

● Deep clean carpets, thoroughly wash windows, perform in-depth periodic cleaning on all surfaces and furniture

● Follow & perform all regulation & safety procedures for infection control

● Handle chemicals properly & use correct supplies for each surface

● Restock rooms, housekeeping carts and supply closets Customer Service

● Greet every visitors in hallway, common areas, and rooms with a friendly attitude

● Ensure all areas are cleaned completely, wiped down, and free of any damages

● Answer patient request for room cleanings quickly, and complete tasks efficiently

● Deliver special items to rooms as extra linen

● Monitor hallways & other common areas to maintain a clean, neat, & attractive appearance Key Personal Skills

● Friendly and courteous ● Proactive self-started

● Responsible and reliable ● Focused on results

● Detailed oriented ● Efficient

EMPLOYMENT HISTORY

HOUSEKEEPER, MedStar Union Memorial Hospital, Baltimore, Maryland DIETARY AIDE, Johns Hopkins Hospital, Baltimore, Maryland HOUSEKEEPER, The League for People with Disabilities, Baltimore, Maryland HOUSEKEEPER, Marian House, Baltimore, Maryland

EDUCATION Venable High School, Baltimore, Maryland High School Diploma

Contact this candidate