Customer Service Care

Miguel Junior Phanor

**** ********* ** **** **** Beach, FL 33407

Cell.: 703-***-****

E-mail : ******************@*****.***

Goals.

Apply the knowledge acquired for the development and expansion of the company in which I work, and at the same time contribute to my personal improvement, motivated and directed in the search for results.

Education

•High School : Collège Catherine Flond

Año 1998 -2002

Technical courses,

•Informática, :

•Universal Technology Center (CENTU)

• 2001-2002 Santo-Domingo (DR)

• Windows, Word, Excel, Access, Internet, etc.

•

Digitación : Fingering: MONIKA program work experience

Photography : Belau Photographer

(Year 1998-1999 Haiti))

Languages

•French

•Spanish

•Inglés

•Creole

Professional Experiences

•Manatí Parck Departamento comercial

•Vendedor de excursiones

2015 - 2017

•

•

•

•DPD’HAIT (Distributeur Photographique d’Haïti) 6, rue pichinat P.V

•Tel : 509-***-****; 257-9268; 413-9089

•2003 - 2005

Contax 360 Bpo Solutions 2020-2021

Customer service Rep/ Conducting Surveys

As a customer service conducting polls, I was collecting information on the direction voters are leaning on a bill/candidate or gathering general information that can help pollsters better understand the direction voters are leaning.

The first step in creating a productive poll or survey is to identify which issues and topics are most relevant to an upcoming election and poll with questions related to those topics.

Live ops, (Nike) Customer Service 2021-2022

Customer Service/Sales

II was working as a customer service Sales representative for a very large brand, I would help place orders, help my clients with their follow-up, provide the best options we have available, guide my clients through the websites and answer questions.

SKILLS

Customer Service Skills

As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Customer service is used in many jobs at every level. While traditionally you might think of customer care as a service from a business to a consumer, it is also applicable within a business.

Ability to multi-task by talking to customers while using a computer

Excellent phone demeanor that is friendly and helpful

Highly organized and knowledgeable in the industry

Experienced in Microsoft products and several phone-answering systems

Outgoing, positive-minded individual who puts people at ease

Strong sales skills with the ability to upsell many customers

Contact this candidate