Customer Service Support, clean driving record, sales specialist
Resume:
Donovan Torres
Ocala, FL *****
**********@*****.***
Work Experience
Retail Sales Consultant
Altice USA - Bronx, NY
March 2022 to Present
Retail sales consultant
Ability to process payments via credit, check, cash. Kept inventory logs of incoming, transfers, and outgoing equipment, phones, accessories. Stocked merchandise and made sure visual standards were up to code. Updated digital pricing guides on individual accessories pegs. Responsible for helping the customer on their journey of ownership and choosing the right device for their usage along with helping them protect their investments with the latest accessories available. Responsible for daily counts of several monetary deposits including: station cash tills, daily safe fund counts, misc kiosk payments, checks, and processing all info for next day shift. Building Inspector
Riverbay Corporation - Bronx, NY
January 2004 to February 2022
Inspect vacant units, these units undergo restoration process in which I over see the process from start to finish. Inspect occupied units for damages as well. Proficient in Microsoft office, outlook and iOS, macOS. Ability to time manage and manage of outside contractors for different trades. Clerical work and customer service is also part of everyday duties
Specialist
Apple - Yonkers, NY
February 2015 to January 2022
Apple specialist responsible for enriching the customer’s experience on their journey to ownership. Ability to trouble shoot and multitask when needed. Guide customers through the necessary channels in helping them select the best product or products for their needs. Fast paced environment keeps you thinking and on your toes. Ability to answer complex question while handling large crowds. Proficient in iOS macOS, google, Microsoft and android
Education
College in Construction Management
Bronx, NY
September 2008 to June 2012
High school diploma or GED
Evander Childs - Bronx, NY
Skills
• Construction
• Help desk
• Multi-line phone systems
• Clerical experience
• Phone etiquette
• Project management
• Customer service
• Customer support
• Dispatching
• Yardi
• Mac OS
• Construction Management
• iOS
• Microsoft Windows
• Restoration Industry Experience
• Android
• Operating Systems
• Troubleshooting
• Remote Access Software
• Typing
• Driving
• Warehouse experience
• Filing
• Inside sales
• Leadership
• Conflict management
• Telecommunication
• Technical Support
• Cash management (9 years)
• Cash handling (9 years)
• Multi-line phone systems (10+ years)
• Mobile devices (9 years)
• Mobile applications (9 years)
• Sales (9 years)
• Mac OS (10+ years)
• Yardi (10+ years)
• Customer acquisition (8 years)
• Heavy lifting
• Project management software
• Commercial construction
Certifications and Licenses
OSHA 30
Driver's License
Motorcycle License
OSHA 10
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