Executive Assistant Customer Service

*:**PM Wed Dec ** eee F **% GH)

Done Resume ***1.docx Open in Word 4

Cynthia J. Faust

**** ****** ***** **., ****** Lake, TX 78133

830-***-**** ***********@*******.***

Experience

AA Care Services, New Braunfels, TX

PAS Supervisor/Scheduler/Caregiver

February 2016 — Present

Supervise up to 165 employees. Interview, hire, train and evaluate new employees. Create and

maintain patient and employee charts. Schedule shifts for the New Braunfels office. Provide in-

home and facility caregiving. Experience with patients with Dementia, Parkinson’s, Alzheimer’s,

Cancer, paralysis, and end stage diseases.cg

Krohn Construction, Canyon Lake, TX

Executive Assistant-Office Manager

June 2011- 2017

Provide high quality administrative and clerical assistance to President. Act as point of contact

between President and clients. Screen calls, dispatch trucks and manage calendar. Make travel,

meeting and event arrangements. Experienced with various software programs.

Five Below, San Antonio, TX

General Manager

February 2013 — 2016

Responsible for daily operations of store including providing phenomenal customer service,

hiring, training, loss prevention, payroll control, employee development, market plan

implementation, seasonal store sets, achieving sales goals, and inventory management.

Hastings Entertainment, New Braunfels, TX

Loss Prevention Manager/Store Manager

March 2001 — 2013

Responsible for TX/OK stores for Loss Prevention. Initiate and oversee investigations using CC

camera recordings and software programs to apprehend and prosecute employee and customer

theft. Provide training for employees.

Managed daily operations of store. Responsibilities included hiring, employee development,

scheduling, cycle counts, and inventory management.

Education James Madison High School, San Antonio, TX 1981 Diploma

CCP Business College, San Antonio, TX 1981 Associates Degree

New Braunfels Fire Academy, New Braunfels, TX EMT 2000

Ashworth College, Vet Tech Program, 2021 Still attending

Professional Karen Vann 830-***-****

References Leah Stewart 830-***-****

Doug Robinson 830-***-****

Personal Don Sommerville 830-***-****

References Alex Aguniga 512-***-****

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