Kristi Sweeney

Elizabethtown, KY *****

adsmsa@r.postjobfree.com

+1-270-***-****

I seek challenging opportunities where I can fully use my skills for the success of the organization. Willing to relocate: Anywhere

Work Experience

Client Service Professional/Tax pro assistant

H&R Block - Elizabethtown, KY

December 2021 to Present

Responsible for welcoming clients, identifying and addressing the client’s need, and maintaining a pleasant and business-like atmosphere and attitude. The CSP will interact with clients in person or via telephone through inbound and outbound calls. Uses H&R Block systems to schedule and confirm appointments, check in clients, match clients to the optimal Tax Professional (using client matching software); and effectively manage client flow in a tax office. Routinely balances cash register; and receives cash, check, and credit card payments for provided tax services; and provides clients with completed tax returns and checks.

TPA-

• Conducting face-to-face tax interviews with clients.

• Preparing complete and accurate tax returns.

• Generating business growth, increasing client retention, and offering additional products and services.

• Providing IRS audit support.

• Mentoring and supporting teammates.

Private Nurse

At home care - Cub Run, KY

October 2021 to December 2021

Administrative Assistant

Club Pro - Remote

July 2021 to December 2021

Remote job, company is based out of New York.

Manage a calendar of active appointments.

Assisting potential customers as well as acquired customers in ordering products. Hospitality Specialist

Wyndamn hotels

February 2021 to July 2021

Offered appropriate reservation options on expected attendees when coordinating events. Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.

Passionate about providing upbeat and friendly service, resulting in consistent return guests. Parts Specialist

Bob Swope Ford - Elizabethtown, KY

July 2016 to September 2019

Parts delivery/ out of town

Studying related work orders from all 4 Swope locations. packing parts, pulling required auto parts. Transporting to 5 different counties in Kentucky to their required destination. Collecting payments as well as any cores or returns. Maintained customer contracts as well as gained new. Education

Psychology

Indiana Westlyn College

2019

Bachelor's degree in Business management

New England School of Business

June 2009 to September 2010

Skills

• Office Management

• Guest Services

• Administrative Experience

• Calendar Management

• Personal Assistant Experience

• Accounts Payable

• QuickBooks

• Tax Experience

• Accounts Receivable

• Payroll

• Accounting

• Microsoft Powerpoint

Contact this candidate