Customer Service Data Entry, customer service representative
Resume:
DANA VALERINO *** Blake Avenue Apt *F
Brooklyn, NY 11212
*************@*****.***
Reliable and dependable Customer Service-Oriented individual with Administrative and Food Server experience. Versatile team player and adapt well to various work environments. Ambitious and efficient Customer Service Professional with experience helping to meet customer needs. Motivated and reliable individual seeking to contribute my skills and positive attitude in a work environment that allows me to continuously improve.
●Data Entry
●Typing Skills
●Organizational Skills
●Food Establishment Experience
EDUCATION
Susan Wagner High School, Staten Island, NY
SKILLS
Customer Service/Server
●Greeted patrons upon entry to the restaurant and directed them to waiting area
●Assigned patrons to tables suitable for their needs and according to serving staff rotation
●Prepared food items such as sandwiches, salads, soups, or beverages.
●Held responsible for taking food and beverage orders and relaying them to kitchen staff
●Monitored food preparation and serving techniques to ensure proper procedures
●Maintained cleanliness of glasses, utensils, and bar equipment.
●Maintained cleanliness of work areas, equipment, utensils, dishes, and silverware
●Upheld food storage procedures to ensure food was stored safely and prevent spoilage
●Examined trays to ensure that they contain required items
●Monitored food distribution, ensuring that meals were delivered to the correct recipients and that guidelines for special diets, were followed
●Provided excellent customer service via telephone or in person by responding to patron concerns and/or inquiries
●Handled payment transactions for food and beverages
●Inspected dining and serving areas to ensure cleanliness and proper setup
●Maintained a flow of communication between kitchen staff, serving staff, management, and customers to ensure that dining details are handled properly, and customers' concerns and issues were addressed.
Administrative
●Developed and maintained a filing system
●Maintained contact lists and calendars
●Held responsible for opening and closing facility
●Addressed customer inquiries via telephone
HISTORY
2018-2020 Administrative Assistant Monarch Company Brooklyn, NY
2015-2017 Food Server/Bartender Caliente Cab New York, NY
2013-2015 Server/Bartender Cabos Restaurant Staten Island, NY
2009-2014 Server/Hostess Z-One Restaurant Staten Island, NY
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