JOSEPH LOWE

McKinney, Texas, United States

adsmi3@r.postjobfree.com 469/525-2401

linkedin.com/in/joseph-lowe-6a907632

Summary

PROFESSIONAL SUMMARY

Network Engineer with 25 years of telephony experience. Technical professional with superb leadership, communication, presentation, problem solving, organizational and analytical skills. Experience

Senior Traffic Engineer

West Corporation

Jan 2010 - Present (12 years 9 months +)

Forecast network element capacity related to high-level planning and design, including analyzing network traffic metrics such as Ports, Busy Hour Call Attempts (BHCA), Erlang, Central Processing Unit (CPU), and respective trends over time with both network elements and customer facing elements.

• Analyze and provide existing data for core technology planning, such as subscriber, Erlang, BHCA, circuit, traffic distribution for every city / network element

• Understand how IP technologies interact within our current network.

• Provide detailed reporting on usage, its costs, and plans to Management.

• Discuss with customers traffic requirements and forecast trunk groups

• Work with Internal and external (ILEC, CLEC and customers) personnel as required for trunk type requirements, forecasted requirements, and network architecture for overflow, optimal physical hand-off locations and trunk utilization reporting validation.

• Participate in network planning processes, as well as provide input for new features and capacity changes that may affect the final plan.

• Prepare network capacity and traffic optimization plans. Perform equipment forecasting, including budgeting for ports, trunks and interconnections

• Project Manage switch installations for Sonus and Telica switch platforms

• Institute cost saving switch engineering methods for network savings Engineer

Verizon Business

Jan 1997 - Jan 2009 (12 years 1 month)

provide the most cost-effective, efficient use of network elements, and maximum performance and availability for customer base;

• Manage data requirements for 100+ switches, including Nortel (DMS 100, 200 & 500), Ericsson (AXE), Lucent (5ess), and Siemens (EWSD); Joseph T. Lowe, B.S.

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• Technical SME and lead for traffic engineers, providing highest quality service to vendors and associates;

JOSEPH LOWE - page 1

• Manage installation of VOIP (Voice Over IP) network and TDM (Time Division Multiplexing) network;

• Provide quarterly trunk forecasts for accurate sizing of network between Verizon and LEC (Local Exchange Carriers) and CLEC (Competitive Local Exchange Carrier).

• Design, automate and manage weekly reports to provide increased productivity and reliability of day to day operations;

• Provide recurrent training, instruction and support to traffic engineers and associates regarding features and functions of innovative new traffic system;

• Communicate daily with sales associates to grow customer base and increase company revenue;

• Communicate daily with traffic system vendors regarding upgrade of new releases to support Verizon local networks;

• Accumulate data on all network trunking for use to successfully engineer network and accurately measure service quality using BH (Busy Hour) data;

• Routinely provide detailed analyses regarding various issues that affect traffic engineers and associates;

• Analyze large data sets, track and manage data, and integrate with polished communication skills;

• Interface with NOC to manage network alarms and outages;

• Installing, supporting and maintaining new hardware and software infrastructure; set up user accounts, permissions and passwords;

• Monitor network usage;

• Provide network solutions for business and management issues; analyzing and resolving faults (i.e., major system crash, forgotten password, etc.); and

• Manage routine preventative measures; implement, maintain and monitor network; planning and implementing future network developments and undertaking and managing projects and assignments

• VOIP enabled over 79 new rate centers that increased revenue and added to Verizon overall network.

• Project managed a project to downsize underutilized network capacity saving the company over 500K.

Education

Collin College

Project Management

Mississippi State University

B.S, Engineering/Technology

Skills

5ess • account management • adobe • autocad • automate • budgeting • cash flow • communication skills • competitive • computer hardware JOSEPH LOWE - page 2

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