Authorization Specialist Front Desk

CRYSTAL MELENDEZ

*** ****** ******, ********, ** 11208 • 646-***-**** • adsmh1@r.postjobfree.com

PROFESSIONAL SUMMARY:

Experienced bilingual medical secretary and authorization specialist with a background in Medical Reimbursement & Coding. Understanding of patient-related privacy practices and confidential report generation. Ability to utilize medical account software and systems. Skilled in appointment scheduling and payment collection.

EDUCATION:

Bryant & Stratton College

Associates Degree in Medical Reimbursement & Coding 2020

RELEVANT COURSES:

Electronic Health Records

ICD Procedural Coding

CPT and HCPCS II Coding

Intro in Reimbursement & Coding

ICD Diagnostic Coding

Advanced ICD Diagnostic Coding

Advanced CPT & HCPS II Coding

Evaluation & Management Services

CORE COMPETENCIES:

Scheduling

General Operations

General Administrative

Cash Management

Provider Relations

Communication

Report Generation

Computer Literacy

Time Management

PROFESSIONAL EXPERIENCE:

Medical Receptionist/Secretary/Authorization Specialist

Spectrum Vision Partners 2021-Present

Visual Ophthalmology Services PC 2019 – 2020

NYC Medical & Neurodiagnostic PC 2012 – 2018

New York Comprehensive Cardiology 2008 – 2010

Front desk management including the in-take of patients, and the scheduling/changing of appointments. Also responding to correspondence from insurance companies

Account/cash management including patients’ insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable

Ability to utilize health management & account software like Medi-Mr, Medgen-her, and Eclinicalsworks

Knowledge of CPT codes and diagnostic codes for procedures

Answer patient phone calls & emails to assist with scheduling, payments, and changes to account information

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