Customer Service Assistant Sales
Resume:
Alexa Haarburger
Willoughby, Ohio 44094
*****.*********@*****.***
Skills
● Team building
● Schedule preparation
● Serve customers
● Inventory management
● Customer retention
● Employee training
● Food safety
● Time management
Experience
August 2020- Present
Heinens Grocery Store, Warrensville Heights - Sales lead
● Manage daily operations in deli and supervised staff to improve sales and customer service
● Delegated tasks, giving clear direction.
● Prepared staff schedules
● Assessed performance and delivered training on new policies
● Held strict food safety handling
● Reduced waste with FIFO inventory practices and consistent monitoring April 2018 - August 2020
Heinens grocery Store, Warrensville Heights - Assistant sales lead
● Operated and maintained food preparation machines and equipment
● Managed inventory to keep enough product on-hand and implemented strategies to move nearly expired items
● Modeled excellent customer service to build customer loyalty August 2012- March- 2018
Heinens Grocery Store Warrensville Heights- Bakery Clerk
● Attentive to customer needs at counter and delivered above and beyond service
● Monitored and maintained cooler, freezer and machines to comply with company sanitation standards
● Trained new employees on company procedures and policies
● Inventoried product to keep an accurate product count Education
Eastlake North High School
Graduated June 2014
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