Management
Resume:
Tara Sawatzky
Auburn, WA *****
*************@*****.***
Professional Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner.
Skills
Flexible and Adaptable
Self-Motivated
Teambuilding
Multitasking Abilities
Excellent Communication
Planning and Coordination
Good Telephone Etiquette
Organization and Time Management
Data Entry
Education
Kentwood High School Covington, WA
Work History
June 2022 - Current
Petco Animal Supplies Stores Inc. - Covington, WA
Guest Advisor
Operated and proficiently navigated computer hardware and software applications and performed accurate data entry to optimize guest services.
Coordinated with bell person to escort guest and transport luggage to room and resolved discrepancies on room status report with housekeeping.
Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
Responded to inquiries pertaining to event and banquet services and reservations and registration of guests.
Resolved guest complaints and followed up to confirm guest satisfaction with solution.
Closing Manager on duty
May 2017 - May 2022
Covington Holistic Medical - Covington, WA
Manager on Duty
Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
Trained employees in essential job functions.
Handled employee-related issues to improve performance, professional conduct and attendance reliability.
Initiated plans to improve customer relations, quality standards and service efficiency.
Developed schedules for up to Number employees per shift.
Oversaw Type operations with team of Number personnel.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Hired and trained new employees, demonstrating best methods for serving clients and guests.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
September 2015 - February 2017
Domino's Pizza - Covington, WA
Manager
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Recorded inventory sales into organization's weekly income report.
Contact this candidate